Sagicor Bank Barbados Limited

Sagicor Bank (Barbados) Limited

About this app

Welcome to the Sagicor Bank (Barbados) Limited Mobile App, the home of the Caribbean’s first fully digital commercial bank.

With this app you’ll enjoy a full banking experience in the palm of your hands. No more long lines, extended wait times or high fees. Just banking that is easy-to-get, simple-to-use, safe, secure, and rewarding.

With the Sagicor Bank Mobile App you can:
• Open a bank account in under 3-5 business days
• Apply for loans and credit cards
• Conduct cardless transactions at our ABMs
• Transfer money between Sagicor Bank accounts and to accounts at other local commercial banks
• Pay your bills
• Check your balances
• Complete international wire transfers
• Open fixed deposit accounts
Plus everything else you do at traditional commercial banks.

Ratings and reviews

As others have mentioned, the app does not show a running total. Due to a recent unresolved dispute, I decided that I would do a manual check of my balances and I realized that the amount is short by $2 and change. This may seem negligible but it's definitely unacceptable. Also, the disadvantage of not being able to add the app to another device like other banking apps, is a major inconvenience.

UI design is nice and clean but there's no biometric login, some of the options in the settings menu aren't available as yet, buggy in areas and no multiple device support. If you have to reinstall the app, you can't just login, it only allows you to "Become a Client" (I'm already a client). Now it wants me to reset my pin as I already have an account linked to my number. For an online bank, this app should be much better.

My experience was positive until the mobile device used to register the account crashed. Since then, I initially had difficulty downloading the app on my new phone, even though the previous device was wiped. I have now been able to download the app; however, it still does not allow me to access my account. I have made several attempts to contact Customer Care, but have received no response. This situation has been extremely frustrating.

What’s new

With the Sagicor Bank Mobile App you can:
• Open a bank account under 3 business days
• Transfer money between Sagicor Bank accounts and to accounts at other local commercial banks
• Pay your bills
• Check your balances
• Open fixed deposit accounts
• Login with Biometrics
Plus everything else you do at traditional commercial banks.