M G
Dreadful experience. Stay away. Unable to connect to wifi even though the app says wifi is already connected (even shows the correct ssid). The app is filled with English spelling and grammar mistakes. I wish we never went with SAJ. Terrible UI, it's a complete mistery to me why the app must display random photos of solar powered homes. Also not sure how the app is able to display data for total energy, total income, trees planted, and carbon offset when the app cannot connect to the inverter.
4 people found this review helpful
saj-electric
February 9, 2023
Hello, sorry for the inconvenience caused to your use. We have tried our best to solve this problem. We will make improvements according to your suggestions when the new version is updated, hoping to bring you a better experience. Thank you for your feedback.
AngieMatth
This app is SO confusing and difficult yo understand. Can't find any help guides to explain the screens. Why do the DAY figures go up and up? If you're adding them together. It isn't daily figures!! I'm high intelligence with background in designing & testing apps (but not with electricity) and I'm baffled by this one!
saj-electric
December 5, 2023
Hello, we recommend that you download the latest version of the eSAJ Home app (2.4.0) to enjoy a better user experience and access the latest features. If the issue persists, we suggest sending an email to feedback@saj-electric.com, describing your situation, providing the serial number of your device, and attaching relevant screenshots. Thank you.
SirÉn RaTnam
Definitely there should be a better way to make the app. C'mon Software engineers. Make it more user friendly. It is so confusing for me even with a good IT background. Luckily i managed to set up the inveter and solar energy monitor. But i have no way to find out how much i am using and how much i am feeding to the grid. Please update the app for a better user friendly version. There are plenty more apps you can get ideas from. Use some animations and images to get more people to understand!
saj-electric
December 18, 2023
Hello, we no longer maintain eSolar Air. We recommend that you download the latest version of eSAJ Home (2.4.0) for a better user experience and access to the latest features. You can search for eSAJ Home in the Google Play Store and download the latest version. If you have any questions, please feel free to contact us.