The app has let my log in maybe 2 or 3 times when I first downloaded it 2 months ago. The other hundreds of times I've tried to log in it says something went wrong. I know my email and password as it was just set up. Its so frustrating. Then going into the store the employees want you to open the app to scan your account number or whatever, but it never opens so they just use a generic/guest number to get me by. I've never had this much trouble with an app.
15 people found this review helpful
May 3, 2022
Oh no! We sincerely apologize for the troubles you've had with the app. Please reach out to us directly, and we will be happy to help troubleshoot and get this resolved. SCAppFeedback@saloncentric.com. Thank you.
App used to work great, but after last update I cannot even use it. Search function doesn't work (says bad internet connection no matter where/when) and even clicking on the links in the app won't work. I have to log into the website to view or shop now. I miss the old version of the app.....
14 people found this review helpful
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The "check store availability" doesn't work on the app, I also wish there was an option to pick up an order in store instead of having to wait for delivery. You can't add items to the cart, so I don't use the app for orders, just browsing. Love that I can check product prices with a picture of the barcode, it's so handy when shopping in store.
12 people found this review helpful
February 7, 2019
Thanks for your feedback. We have not received complaints w/ Store Availability and would love to hear more at SCAppFeedback@SalonCentric.com.
We do offer the option to pick up in store which can be selected after tapping Send To Store. The issue adding items to the cart has been resolved in an update that will be available very soon.