Welcome Assist

Innomente

About this app

Welcome Assist is the digital kiosk solution for secure, compliant, and fully automated clinic check-ins. Designed for medical testing facilities and general clinics, it allows donors and visitors to express check-in seamlessly upon arrival, streamlining the front-desk experience within a single, intuitive app.

Smart, Efficient Check-In
Streamline front-desk operations with a guided, self-service workflow.
Express check-in for donors and general visitors without receptionist assistance
Instant access to the most up-to-date appointment information
Digital completion of on-site inductions and required intake forms

Streamlined Front-Desk Operations
Welcome Assist is built to assist or replace traditional reception workflows.
Designed specifically as an interactive front-desk tablet and kiosk experience
Provides clear, step-by-step instructions directly to arriving donors
Intuitive interface ensuring ease of use for all clinic visitors

Compliance and Security Built In
Maintain the highest standards for patient privacy and workplace testing.
Automated documentation and secure visitor logging
Advanced encryption to protect sensitive donor and patient data

Designed for the Sample Assist Ecosystem
Trusted by leading organisations, Welcome Assist integrates seamlessly with the entire Sample Assist ecosystem ensuring continuous, reliable data flow from the moment a donor walks through the door to final testing.

What’s new

This update introduces a unified combined mode and integrated site inductions to streamline the kiosk experience.