
Andrew Edward Short
I thought this was supposed to be an NFC, QRIS, credit / debit card, and other e-payment app. Samsung, as a leading phone brand, not developing any of those features; in fact, seemingly moving backwards is not reassuring for customers.
PT. Samsung Electronics Indonesia
May 6, 2026
Hi Andrew Edward Short, mohon maaf atas kendala yang dirasakan. Silahkan memberikan informasi detail kendala yang anda alami, jenis perangkat dan informasi Samsung Account anda melalui http://www.samsung.com/id/info/contactus.html tim Customer Care kami akan membantu menyelesaikan kendala yang anda alami. Terima kasih telah menggunakan Samsung Pay.

Shyena Tania
What's up with the everyday pop up ads & notifications for new samsung product preorders? I don't really care about that, instead the constant notifications make me so annoyed. I don't care about your product, I just don't want to buy it. Period. Case closed. The worst part is that I can't uninstall this app, not even turning off app notifications. This is disgusting.
115 people found this review helpful

A Google user
Officially the worst app in my phone. Appeared randomly after an update, now I can't get rid of it. Can't uninstall it, can't disable it, it keeps turning notifications back on - no matter how often I switch them OFF - which is very dodgy in my books. Now it appears constantly at the bottom of my screen so when I swipe up to open the menu it opens the Samsung Pay app. A total nightmare and a serious inconvenience - if I didn't know better I'd call it a virus!
55 people found this review helpful
PT. Samsung Electronics Indonesia
July 15, 2019
Halo Rose,
Kami menyesal mendengarnya,
Anda dapat menonaktifkan kartu petunjuk Akses Cepat yg muncul di bagian bawah layar dgn mengikuti langkah ini:
- Buka aplikasi Samsung Pay
- Buka menu Pengaturan dari Samsung Pay Side Menu Bar
- Pengaturan Akses Cepat: Matikan
Saya harap ini dapat menyelesaikan masalah Anda & terima kasih atas tanggapan Anda.