A Google user
Without doubt the worst app I have ever come across. It is very invasive as you cannot delete it and it is put on the lock screen in such a way that it constantly pops up. Add forever load times and the fact that it serves no purpose and it becomes a tedious barricade to using your device. I am seriously considering never getting a Samsung device again if it means having to deal with Samsung Pay in its current state.
51 people found this review helpful
PT. Samsung Electronics Indonesia
17 December 2019
Halo Vonawsomo, mohon maaf atas kendala yang dirasakan.
Silahkan memberikan informasi detail kendala yang anda alami, jenis perangkat dan informasi Samsung Account anda melalui http://www.samsung.com/id/info/contactus.html tim Customer Care kami akan membantu menyelesaikan kendala yang anda alami.
Terima kasih telah menggunakan Samsung Pay.
Zhanneel Kyte
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I wrote a previous review about how this app hardwires itself into the phone and you cannot uninstall it. I will never use this app, and you at Samsung have invasively installed it on my phone permanently. Then I got a reply from Samsung customer service, that I need to follow a link and explain my problem. I just explained my problem! You will not let me uninstall this app! Fix that, I don't need to tell you any more information! Now I'm returning this phone. No more Samsung products for me!
3 people found this review helpful
PT. Samsung Electronics Indonesia
9 December 2021
Hello Zhanneel Kyte, sorry for the problems you experienced.
Please provide information about problem you are experiencing, type of device & your Samsung Account information via http://www.samsung.com/id/info/contactus.html
Thank you for using Samsung Pay.
Ery Farida
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I'm experiencing difficulty using my e-Money card with my Samsung Galaxy A34. When I tap the card on the back of my phone, it only produces a notification sound. Could you please address this issue?
1 person found this review helpful
PT. Samsung Electronics Indonesia
6 April 2024
Halo Ery Farida, mohon maaf atas kendala yang dirasakan.
Silahkan memberikan informasi detail kendala yang anda alami, jenis perangkat dan informasi Samsung Account anda melalui http://www.samsung.com/id/info/contactus.html tim Customer Care kami akan membantu menyelesaikan kendala yang anda alami.
Terima kasih telah menggunakan Samsung Pay.