
A Google user
Without doubt the worst app I have ever come across. It is very invasive as you cannot delete it and it is put on the lock screen in such a way that it constantly pops up. Add forever load times and the fact that it serves no purpose and it becomes a tedious barricade to using your device. I am seriously considering never getting a Samsung device again if it means having to deal with Samsung Pay in its current state.
55 people found this review helpful
PT. Samsung Electronics Indonesia
17 December 2019
Halo Vonawsomo, mohon maaf atas kendala yang dirasakan.
Silahkan memberikan informasi detail kendala yang anda alami, jenis perangkat dan informasi Samsung Account anda melalui http://www.samsung.com/id/info/contactus.html tim Customer Care kami akan membantu menyelesaikan kendala yang anda alami.
Terima kasih telah menggunakan Samsung Pay.

Andrew Edward Short
I thought this was supposed to be an NFC, QRIS, credit / debit card, and other e-payment app. Samsung, as a leading phone brand, not developing any of those features; in fact, seemingly moving backwards is not reassuring for customers.
PT. Samsung Electronics Indonesia
6 May 2026
Hi Andrew Edward Short, mohon maaf atas kendala yang dirasakan. Silahkan memberikan informasi detail kendala yang anda alami, jenis perangkat dan informasi Samsung Account anda melalui http://www.samsung.com/id/info/contactus.html tim Customer Care kami akan membantu menyelesaikan kendala yang anda alami. Terima kasih telah menggunakan Samsung Pay.

Shyena Tania
What's up with the everyday pop up ads & notifications for new samsung product preorders? I don't really care about that, instead the constant notifications make me so annoyed. I don't care about your product, I just don't want to buy it. Period. Case closed. The worst part is that I can't uninstall this app, not even turning off app notifications. This is disgusting.
116 people found this review helpful