TeamInspector

SAN SOFTWARES

About this app

TeamInspector is an advanced, automated call tracking and communication analytics application designed for modern sales teams, telecallers, customer support agents, and business professionals.

Streamline your calling workflow, monitor team productivity, and never lose track of a client interaction. Whether on cellular SIM networks or WhatsApp, TeamInspector automatically captures call activity, duration, and status, providing transparent insights and synchronization with your central system.

KEY FEATURES :
1.Dual-SIM & Cellular Call Tracking
• Automatically captures incoming, outgoing, missed, and rejected call logs.
• Accurate call duration, start time, and end time tracking.
• Full multi-SIM support—easily switch and monitor calls per SIM card.

2.WhatsApp Call Tracking
• Smart detection and logging of incoming and outgoing WhatsApp calls.
• Never miss tracking client interactions across internet calling channels.

3.In-App Call Recording Playback
• Listen to stored call recordings directly within the app.
• Integrated audio player with intuitive seek, play, and pause controls.
• Quick access to review client discussions, quality checks, and training.

4.Real-Time Cloud & CRM Synchronization
• Automatically sync call logs and details to your company’s CRM / backend server.
• Eliminates manual data entry and ensures your records are always up to date.
• Keep track of sales outreach and follow-ups effortlessly.

5.Search, Filter & Organize
• Filter call history by call type (All, Incoming, Outgoing, Missed, Rejected).
• Date-based filtering and instant search for fast record lookups.
• Clean, modern, and user-friendly interface designed for daily efficiency.

WHO IS TEAMINSPECTOR FOR?
1.Inside Sales & Telecalling Teams: Ensure every prospect follow-up is recorded.
2.Field Agents & Consultants: Keep track of on-the-go calls without manual logging.
3. Support & Relationship Managers: Review call durations and maintain service quality.
4.Business Owners & Team Leads: Get total visibility into team calling performance.

PRIVACY & PERMISSIONS:
To provide core call tracking and analysis functionality, TeamInspector requires the following permissions:
1.Call Log & Phone State (READ_CALL_LOG, READ_PHONE_STATE): Required to detect and log incoming, outgoing, and missed call statistics and manage SIM associations.
2.Notification Access: Required to detect and log WhatsApp call activity.
3.Storage / Audio Access: Required to locate and play back call recording files locally.
4.Contacts (READ_CONTACTS): Helps display caller names alongside numbers for ease of use.

Your privacy and data security are our top priorities. TeamInspector only processes data strictly necessary for business call tracking and reporting in accordance with your organization's configuration.