Karel Connect

Karel Electronics Co.

About this app

Karel Connect Mobile Switchboard Application was developed so that you can continue your communication anytime, anywhere in your corporate life. Thanks to this application, which is specially designed for professional communication needs, you can easily manage all your business meetings from anywhere you want, without being at your desk.

You can make calls from your fixed company line via your mobile device, direct your calls, and access your past calls. In addition to your personal phone book, you can also access the company directory and extension numbers.

Karel Connect is fully compatible with both cloud and on-premise architectures.

It offers a customizable experience according to your work plan with advanced features such as day/night mode, different break types, and flexible call forwarding options.

Experience a mobile, secure, and uninterrupted corporate communication experience by carrying your office phone in your pocket with Karel Connect.

Karel Connect Product Features:
7/24 Uninterrupted Communication
User Friendly Interface
Integrated Voice Recording
Integrated Artificial Intelligence Supported IVR
Integrated TTS
Integrated ACD
Integrated SMS
WebRTC
Comprehensive Reporting
Call Detail Report (CDR)
Direct Line
Automatic Company and Address Information Sending
Missed Call Reporting
Callback Feature
API/Web Service Integration Support
Conference Feature
Company Directory
Digital Fax
Active Directory Integration
Auto Provision Support
Call Routing
Advanced Level Security
Campaign Calls
Smart Call Management
Branch Identification Under the Center
Advanced Queue Management
Customer Satisfaction Survey
Voice Announcement on Extensions (Hands Free)
Instant Switchboard Monitoring (Dashboard)
Customer Support Management System (Ticket)
Voice Mail Recording (Voice Analysis)
Automatic Call Reminder Feature
Automatic Call (Click to call)
Queue Management
Operator Busy Panel
Break Management Feature
User Extension Management
In/Out of Work Scenarios
Simultaneous Unlimited Calls
Public Holiday Settings
Different Ringtone Feature
Queue Feature
Hold Music
Call Parking
Call Pickup
Teams Integration
CRM Integrations