
Bill Reynolds
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Update: The app is working again. Customer support helped resolve the issue The app quit working almost a month ago. It tells me to complete my account but tells me that my email has already been taken and won't let me go further. I've emailed support several times and they reply that they are working on a fix.
3 people found this review helpful

Michael Harbin
App does not work. Don't buy the cards for the digital experience, or you will be highly disappointed. As for the person replying to these messages saying contact customer support. If everyone has to contact customer support due to the app/website not working, it's probably something you should fix instead of passing it off as a customer related issue. Maybe just fix the issues.
29 people found this review helpful
Launch Fundraising
October 21, 2024
Hello, please contact us at 800-513-7507, so we can address the issues you are having.

Bobbi E
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This is a terrible app, just as terrible as it was last year when we purchased a fundraising card. The app loads and no discounts or deals populate. It tells me there are 250 discounts in my area, and yet it will only bring up two options. Thankfully the money I paid for this is going towards a school football program or I'd have asked for a refund.
51 people found this review helpful
Launch Fundraising
February 6, 2023
This sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at 800-513-7507