![](https://play-lh.googleusercontent.com/a/ACg8ocLO7nWUfSMM4DJ4ryaxBqffuTVmt8alA8BGcxlIriHltko9dg=s32-mo)
Stephanie Sybrandy
I've had the app for about 3 or 4 years and it has been "crashed" or "unable to access account at this time" for probably a total of 2 years combined. The app very rarely works, but when it does, it is very convenient for mobile deposits. You also have to change your password every 60(?) Days or else you'll get locked out.
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjX0NlqHiVluJTYU0VNrssB5_gIcbJ2P-7zb0sEhCI3-hNVZZ7q7=s32)
Marshall L (CyborgElfDragon)
It's good when it works but I have not been able to get it to work in 2 months now and I've asked for help and no help has been provided I've been told that it's my fault that it's not working but I haven't had anything to do with the programming so I don't know how it can possibly be my fault I haven't been able to get password resets or anything to work right and the tellers have called the number and they said that they couldn't find any problems
![](https://play-lh.googleusercontent.com/a-/ALV-UjXnaIAaJ4mr6jtyXuh4vE8n0T_LuT1aVEpIFs637a2H9McHv9HIEQ=s32)
Jim Bonner
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I figured I should write a whole new review. I went into my branch and got everything resolved, and now everything is working again. Do yourself a favor and set reminders in your calendar to change your password every 60 days. I believe 90 days is the limit. If you forget. You're locked out until you change your password. My only issue is that it's terribly slow to load. Other than that, it's functioning just fine! If the loading can be sped up, I'll give it that 5th star.