SBI Life Smart Care

Sbilife ISG-AAR

About this app

SBI Life - Smart Care has been developed with the objective of re-defining the digital servicing experience of our policyholders (as well as prospective clients) keeping in mind the expectations of the present-day users with digital platforms.

The SBI Life - Smart Care platform makes it possible to have the same functionalities in the mobile application .Further, SBI Life - Smart Care is device agnostic, it provides the user with seamless experience.

The SBI Life - Smart Care interface is very user friendly and has many features that will help engage the user right from choosing the right insurance up to maturity(/ claim settlement) of the policy.

In SBI Life - Smart Care, a host of self-servicing options also have been provided that will enable the user to transact on their policy at the click of a button with minimum dependency.

Ratings and reviews

While I appreciate the updates, the new process for calculating premiums has become much too difficult to use. In the older version of the app, I could easily and quickly calculate my benefit quotes without any confusion. Now, there are too many steps, and the process feels very complicated. I kindly request that your development team look into this issue. Please consider bringing back the simple and easy calculator from the previous version, as it was much more user-friendly.

Unable to login. Very inconsistent behavior. Sometimes it says policy number is not valid, sometimes it says phone number not associated with policy number while sometimes it says technical issues. It's unfortunate that your team has failed to build a stable performant app in so many years. Everytime its a struggle just to login and check the account.

While I appreciate the updates, the new process for calculating premiums has become much too difficult to use. In the older version of the app, I could easily and quickly calculate my benefit quotes without any confusion. Now, there are too many steps, and the process feels very complicated. I kindly request that your development team look into this issue. Please consider bringing back the simple and easy calculator from the previous version, as it was much more user-friendly.