Permissions have changed... UPDATE - Informed by Support that data access permissions change needed to enable planned ability to download pupil reports. Full access to data needed to enable this to work with older Android versions. Disabling this permission will have no effect on the application until this feature goes live and only if your school subscribes to it. Future updates should have Release Notes to clarify any changes.
Well, I must say this is pretty rubbish! no way to query payments, no notifications show either. The school tells me to pay for something and there's nothing there to pay or I find out weeks later that I've missed a payment that I know nothing about!!! crazy system that needs a lot more work guys!!!
Not getting notifications unless on wifi For a few weeks now I have only been receiving notifications when my phone is connected to wifi. I haven't restricted data for this app and I've tried uninstalling and reinstalling which hasn't made any difference. Any ideas?
Starving child! It is impossible to pay money into my child's dinner account. I am no technophobe but this is beyond me! First I'm told to log in - I was already logged in - then apparently my pin is wrong! Fine, send me a new pin.....brilliant I have a new pin should be able to feed my child now.....NO!!! Account is now locked...request new pin to unlock....can't have new pin because I've already had one!!!! Account still not credited or unlocked and child now very hungry!!!!
I have just updated this app. I now had to give it access to files on my phone, including photos. Is this really necessary? I feel very uncomfortable with it. Gateway says that this is an update to allow my schools to publish reports through it's software. But my schools use other, more specific software for reporting, they won't be using Gateway. Gateway should not have access to photos.
Please allow auto populate of card details Or a way to save card details as such a pain having to enter per child per payment . It's easier to take cash into the school. Sometimes have to enter my card details 15 times a month. Great app though
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Note: The functionality available to you is determined by the school.