School Gateway

Isuz Limited

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About this app

School Gateway, the easiest way to interact with your child’s life at school.

Designed to support schools in achieving outstanding parental engagement, School Gateway helps you manage school communications, payments, clubs, dinner money and more all in one simple, easy to use app.

Key features:

- Receive push notifications and in-app messages from your school
- Easily pay for items using your preferred payment method
- Top-up your child’s dinner money and select meal choices
- Book before and after school clubs
- View your child’s timetable and end of year reports
- Monitor attendance
- Update the contact details your school hold for you
- All your children across multiple schools in one account

Things you need to know:

- Your school must be subscribed to School Gateway before you can use this app
- Your school controls the information shared with you
- To register/login, your school must have your email address and phone number on their system. If you can’t log in, please check these details are up to date at your school
- Your account will automatically display information for multiple children /schools as long as the schools use School Gateway. Please check your email address and mobile number at all your schools match
- You must turn on push notifications for the app to receive messages and updates from your school

Ratings and reviews

Was fine for nearly 5 years, then a few months ago I changed to a new phone, it stopped sending me notifications when lunch money runs low. Ive checked the permissions etc on my apps settings and everything was off, I turned them on, it worked once, now doesn't (though permissions are still set to "allowed"). The app itself has no settings that I can find.

Horrendous, constantly doesn't allow payments to be added to the basket, leaving you unable to book. Often doesn't go to basket, some times you can't make multiple payments in one and no way to download an invoice for your payments, which are sometimes needed for UC. This isn't an easy app for booking things and so much could be done to make it better.

There are some UX issues in this app that really need addressing: 1. When I'm making a school lunch purchase, it treats all the days I've chosen a meal as one block booking that needs to be paid in its entirety. It won't just book it and take the money off what is already held one day at a time. 2. I can't empty the basket, unless I log out and log back in. 3. If I try to highlight a word in a message the highlight is the exact same colour as the speech bubble, meaning it's invisible.

What’s new

This update fixes an issue where some club names were being cut short on the make a booking screen. Thank you for using School Gateway!