ConnectWise ScreenConnect

ConnectWise

About this app

The official ConnectWise ScreenConnect app lets you instantly connect to and remotely control devices, bringing the power and convenience of ConnectWise ScreenConnect to your Android or Google Chrome OS device. Get secure access to Windows, Mac, Linux, Google Chrome OS and mobile devices anytime, anywhere.


With this app you can:
- Host remote support and unattended access sessions in your existing ConnectWise ScreenConnect instance
- Remotely control computers and workstations
- Remote control devices manufactured by Samsung
- Remotely view non-Samsung Android devices (requires Android 5+)
- Allow remote control of Android devices by granting the AccessibilityService API permission (requires Android 7+)
- Set up unattended access to a mobile device
- Support clients on the go
- Send commands to remote devices
And more!

If you don't have access to ScreenConnect already, visit https://screenconnect.connectwise.com/ to become acquainted with the best remote support software available today!

We want to hear your feedback!
Feature Requests: http://control.product.connectwise.com
Support: https://www.connectwise.com/company/partner-services/support?tab=screenconnect

Ratings and reviews

The app has been great up until a couple months ago when the mobile version started freezing when using the remote keypad. Sometimes I can close & reopen the app multiple times and then it will work, but even that has become less & less effective. The issue only occurs in the mobile app. I do not have the problem when using my laptop. Unfortunately, my phone is the device I use most for remote work.

I've been using ScreenConnect for 8+ years. I loved it. The latest version just stopped working with a "null" connection error after their Mar 2023 update. It's been over a month now without a single word of acknowledgement from ConnectWise, but dozens of reports like this one. Since ConnectWise doesn't provide support mechanisms to their customers anymore, you can safely assume this is now end of life.

OMG! This is impossible to control & move my mouse around on my PC @ work. When I slide my finger over my device the PC screen moves in the opposite direction! Very, very furstrating. Zooming is a problem. I can use Virtual Mouse somewhat better. Can u please allow us to scale the on screen mouse? Please! I need it about 30% bigger so it's easy to tap the L/R buttons but keep it the same size while we zoom in & out. HOW do I copy & paste from the PC to my device (Pixel 4 XL)?

What's new

Upgrade target SDK to 33 (Android 13)
Remote control Android devices using Accessibility permission