If you schedule a future delivery, for some inexplicable reason they potentially wait hours before placing it with the restaurant. As a result, food arrived extremely late. Horrible service. There are better options.
It is nice to not have to talk to anyone or make a phone call after i come home from a busy day. Phone conversations are often misheard. App is stable and doesn't crash. Quick to load too. So many options. Would recommend to friends.
I love this app! I use it to avoid lines when I'm out, I just order in route and pickup when I get there. God do I hate waiting in lines. It's also great for when I want to stay on the sofa and not move lol
I made an order at 9:03 pm. The tracker told me that it would be delivered between 10:10 and 10:20pm. At 10:40 I called the customer service line. The guy I spoke with blatantly lied to me. He said that seamless didn't not do deliveries from that restaurant. Sooo, I call the restaurant and speak to the manager. He told me that the food was ready at 9:20, they kept it until they closed at 10 and threw it out. He told me the driver showed up at 10:20... An hour and twenty minutes after I had ordered. Nobody contacted me to tell me that my food wasn't coming. The tracker was never updated after 9:03. I was not offered a refund until I called the customer service rep back and spoke to their manager. And now I have to wait 3-5 business days for my money to be returned.
Always reliable and very convenient. I love seamless. If their is a problem with your order you can call the 1800 # and they will resolve your order/ issue immediately.
This app just makes the entire process of ordering food easier. You can access the menus of your favorite local spots on your phone , and order with your credit card directly so there is no mess of dealing with cash. You can tip too through the app as well , so when the delivery guy arrives , you just grab your food , say thank you and go your own ways.
Now eGift Cards are easier than ever! Just apply to your account once, and they'll automatically deduct from your orders until they run out.
Past orders are streamlined and sortable, so you can find your favorites in no time.
We've added leading NYC restaurants JG Melon, Fields Good Chicken, Black Seed Bagels and Blue Ribbon Sushi. More favorite and high rated spots are being added all the time, so keep checking back for your favorites.
Order food delivery or takeaway from over 6,000 restaurants Australia wide!