Seamless: Local Food Delivery

Seamless

About this app

When in doubt, go for takeout—Seamless has it all. Plus, fun fact: Seamless is powered by Grubhub! Order food delivery from thousands of restaurants, including local spots and national chains, and get groceries delivered too. Prefer pickup? No problem. Know the fees upfront and track orders from Seamless delivery partners in real time—the only surprise is just how easy takeout can be.

ORDER FROM THOUSANDS OF RESTAURANTS
With Seamless, you can order takeout from your favorite local restaurants and everyone’s favorite chains. There are so many good eats out there, but you obviously deserve the best. Seamless makes it easier to choose your next meal with restaurant ratings and reviews. French fries, pizza, burritos, burgers, sushi, donuts—it’s all here, whenever a craving strikes.

GET GROCERIES DELIVERED TOO
Think beyond your breakfast, lunch, and dinner orders. Seamless offers the ultimate convenience with grocery delivery, in addition to restaurant takeout. Order milk, bread, snacks, and frozen foods, as well as household essentials like paper towels and laundry detergent, from local convenience stores.

EXPECT TO SEE THE FEES UPFRONT
Seamless gives it to you straight. See the delivery fee upfront, before you start crafting the perfect food order. Pay your way with credit cards, Seamless gift cards, or Venmo.

SKIP DELIVERY FEES
The key is Seamless+. Enjoy exclusive savings and benefits like $0 delivery fees and lower service fees on eligible orders, plus 5% Seamless credit back on pickup orders, as a Seamless+ member.* Try Seamless+ free for 30 days, then level up for just $9.99/month. The truth is, food tastes even better when you spend less on delivery. See details below.

TRACK DELIVERY IN REAL TIME
Seamless puts your delivery on the map. Track eligible orders in real time, from the restaurant to your front door, and know the moment your bacon-egg-and-cheese arrives. Every delivery is a special delivery with Seamless.

COUNT ON THE SEAMLESS GUARANTEE
Get your food delivered on time and at the lowest price. Guaranteed, or we’ll make it right. See details: seamless.com/help/contact-us/learn-about-guarantee

YOU DO YOU AND SEAMLESS DELIVERS
Seamless serves up a personalized app experience, so you can reorder that feast you’re still thinking about from two months ago. Order sauce on the side, go for extra pickles, lose the onions—Seamless gets you. Are you a regular? Get rewarded when you come back for more at the same restaurants. You can also plan ahead by pre-ordering food for pickup or delivery.

ORDER FROM NATIONAL RESTAURANTS
Sometimes you need a sure thing, and that’s why Seamless partners with national restaurants to offer the takeout food you know and love. Get delivery from Applebee’s, Arby’s, Buffalo Wild Wings, Burger King, Chick-fil-A, Chipotle, Denny’s, Dunkin’, Five Guys, IHOP, McDonald’s, KFC, Panda Express, Panera, Papa John’s, Popeyes, Shake Shack, Subway, Taco Bell, Wendy’s, White Castle, and more.

GET SUPPORT WHEN YOU NEED IT
Burning questions? Delivery crisis? Seamless customer support is here for you 24/7.

*$0 delivery fees and lower service fees applicable on orders with a $12+ subtotal from Seamless+ restaurants only. Additional fees may apply. 5% pickup credit applicable on eligible future pickup orders only and is calculated based on the qualifying order subtotal. Credit is not transferable, not redeemable for cash, expires 90 days after most recent credit is issued and is subject to restrictions. Seamless+ is an automatically renewing membership service requiring recurring payments. After your free trial ends, your free trial will convert to a paid Seamless+ membership and Seamless will automatically charge you each month at the then-current rate (currently $9.99) plus tax until you cancel. See terms: seamless.com/plus

Ratings and reviews

Delivery fees are increasingly buried - they used to be visible from the main menu, then on the restaurant page, and are now only available at checkout. The algorithmic sort is the default, and there's no way to save your preference if you would rather see restaurants listed alphabetically or by distance every time you open the app. Knocking it down from 3 stars to 2 because even though I've already rated, the app keeps prompting me to rate it.

Upgrade lost order histories, and some auto fills. Increasing the catagories with horizontal scans when opening the app only puts an extra hurdle to getting to what you want. And when scrolling down a long menu, if you check an item out, you end up at the start of the menu and have to scroll down again EACH time. Very annoying. Upgrades can be the opposite of an improvement.

Overall the app is convenient to use. Most delivery persons are respectful and considerate. Most restaurants represent their dishes accurately. However, those who dont represent their dishes accurately, i dont order from them again and may give them a poor review. More pictures of dishes would be appreciated. For some restaurants there should be an option as "other" on the electronic menu for possible dishes that are not on the menu but the restaurant prepares. Errors have been resolved quickly.

What's new

We've cooked up some improvements and successfully squished some little bugs we found. And as always, we encourage you to order something delicious.