The app makes it almost impossible to find your order. Trying to use the in-vehicle pickup option, the poor associate had to go in and out of the store 5x, because the app refused to show all the correct information. (In fact, I very nearly left without everything, because we didn't think it had arrived. More work for associates, frustration for customers.
Layout not good and tedious! This app is not easy to shop on. The layout of product is so tedious! You can type in a search, and it will show you all kinds of things not related to what you are looking for! Looks nothing like any other app I use to shop on. Better off going on your laptop to search and purchase! Saves time!
Terrible if you want to use it App crashes constantly. Spend more time restarting the app than using it. Better off using the actual Web page. At least you can actually look for something there
Very slow and hard to use. Store selection is not responsive. When i look at a product and i want to get back to previous category (where i was already at before) it takes me to "top products", etc.
Frustrating Experience App won't let me change store location. Very slow. Don't frustrate your customers.
The worst app ever. It doesn't seem to work at all. When I click an option, sometimes something will happen 30 sec later, but 2/3 of the time nothing happens at all. It talks about 10% or even 15% off, but offers no way to get that. It promised free shipping over $35, but then wanted to charge me more than $20. The web site isn't much better. I'm giving up and uninstalling, and hoping I didn't sell my soul by giving Sears my info.
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SYW RELAY puts your local mall on your phone, changing the way you mall, forever