
Greta Carey
- Flag inappropriate
- Show review history
The app itself is very easy to use, but I couldn't get a driver assigned when I booked a ride. I pre booked, gave myself an extra 30 minutes, and still couldn't get a ride, or get a person on the phone. I absolutely did not expect instant or perfect service, but need some window of reliability. I was so hopeful, and I'd really like them to have success with making this work.
16 people found this review helpful

Ashley Young
Just awful. Drivers cancel constantly even though I'm centrally located. They'll call and say "flat tire" (heard this excuse 6-7 times) or some such and that's if you're lucky- most of the time you can see then drive in the opposite direction or they'll cancel with no warning. The app itself is terrible too; slow, clunky and glitches out often. When it works and you get a normal driver it's great, but that happens 20% of the time. Being cheaper than uber/lyft doesn't make up for all this.
6 people found this review helpful

Krys Psurek
It was useful for ordering cab and paying for it in the app. But... you can add tip only before your trip. I want to add trip when the trip is done as the amount of tip depends on the service rendered. And the app is not allowing you to do it at all after the ride starts! I was pre-charged for the trip with standard 20% tip included but after the trip I see the actual tip is $0 and there is no way to update it. I'm sorry drivers that you are affected by it. It should work like in Uber or Lyft.
24 people found this review helpful