
Carmen R.
App access for panel controls only being available to Plus ($26 plan/month) users almost makes the entire system useless. The app can also be more streamlined, organized, and offer ways to add and take payment options off, make payments, and purchase replacement equipment or additional if you already have it. While the panel may do what is asked, the app is a huge part of controls and adjustments for the panel and it can be faulty. It'd be nice to adjust other features of the panel via app too.
11 people found this review helpful

Donna Jo Drager
This app is absolute garbage. I've had cove for more than 6 months now and I have never been able to sign into to app. I never even hooked up the cameras and door bell because I literally can't set them up or view them. Customer service had nothing to say aside from "did you uninstall and reinstall?" As if that wasn't the first thing I did. Makes me want to look into other security companies all together.
5 people found this review helpful

Rob E
System Cove would not work at all. After several tech support tries, they sent me their new “upgraded” system. I was never able to activate the system. However, I discovered that I have been paying for monthly billing for over 1.5 years on a system that has never been activated. (partially our fault since we did have another Cove system for our business – didn’t notice that we were getting billed twice until it was too late). Cove said sorry and kept the $$ - CANCELLED!
1 person found this review helpful