
Robin R
Just was trying to install the app before my new blinds arrive. I am having the same issue another user had: Install the app, and then it won't let me sign in or create account. it just freezes on that screen. I'm unsure if the app was designed specifically for Ios, and then was attempted to be migrated to Android, but as an Android user, it appears to be utterly useless. It's really disappointing from a company like this.
2 people found this review helpful
Select Blinds
June 16, 2026
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +18882571840. Thank you.

Liz K
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same complaint as others. cannot sign in or create account. Android user. no access to ios as some have advised. Hopefully shade works with remote and no app. EDIT: I uninstalled app, reinstalled and it's working fine. Even figured out how to set timers!
Select Blinds
June 30, 2026
We're sorry for the trouble! We're aware of this bug and a fix is coming soon. If you can borrow an iOS device, you can create your account there first, then access the app on Android via the emailed link. Call us at 888-257-1840 if you need help!

Peter Silvestri
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I was going to raise my previous 2 star review after my issue was resolved, but have run into yet another issue with the blinds. This time I have one in limbo that, after attempting to factory reset (following the instruction of support), cannot be re-added to the app. The support is once again unhelpful, and I haven't heard back in weeks. Thankfully it somehow still responds to the remote, but I can't change it. Dropping down to one star until these expensive blinds work correctly.
3 people found this review helpful
Select Blinds
January 21, 2026
We’re sorry to hear about the issues you’ve experienced with Matter integration and time-based schedules. Our customer support team is already in touch with you to help investigate and resolve these problems as quickly as possible. We appreciate your patience and the opportunity to make this right.