MySelective

Selective Insurance Group, Inc.

About this app

Here are some of the convenient features you’ll enjoy:
o Easy account activation and fingerprint login
o View policy information
o Auto ID cards
o Certificates of insurance
o Agent contact information
o Live chat
o Paperless billing and policy
o View bills and make payments
o Communication preferences
o Roadside assistance
o Report claims and view adjuster contact details
o Find local body shops

Ratings and reviews

All my attempts to use this app are failures. It's a bug nest. Every few weeks, I try to use the desktop web, mobile web, and Android app to access my policy information. Not have I been successful. I get an error message with almost every tap or click. I understand that stuff breaks once in a while. But this feels like nearly every feature (even logging in or resetting password/username) is chronically unusable. I'm so sad.

Great company, good app. The only improvements I reccomend are: 1) Retain the biometric login during updating. I use biometrics to avoid memorizing complex passwords. Every update I have to reset me password, and it always at an inconvenient time. 2) Have the ability to include additional coverages when requesting a COI. I have to bug my agent for a COI every time I go to rent equipment. Being able to get that through the app would save so much time. Do those and you get the 5 star rating!

Gave them 5 stars in 2020 6 years later and not a single claim or issue on my end they doubled the price of my insurance. they didn't even have the courtesy to let me know they would be doing this. I set up auto payment and realized while going through my bank statements It cost double.

What’s new

Minor enhancements and bug fixes.