Self-Help Federal Credit Union

Contains ads
4.0
291 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Self-Help FCU Mobile Banking App is for members of Self-Help Federal Credit Union. Available to all members enrolled in Online Banking, this app is safe, secure and convenient. Check balances, view transaction history, transfer funds, pay loans, make deposits and locate branches and ATMs anytime, anywhere.

Features:

- Real-time transaction history for loans, checking and savings integrated in one location
- Transfers: account to account, scheduled, pending ACH and check withdrawal transfers available
- Online Services: E-Statements, bill pay, check order, member alerts, loan application and tax information
- Mobile Check Deposit: simply take photos of checks to deposit them.
- Pay a Person: send money to anyone via text or email
- Locations and ATMs: find branch locations, hours, contact info, directions and identify ATMs

Safe and Secure
- Self-Help Federal CU uses SSL (Secure Socket Layer) encryption to protect data communication across all mobile service provider platforms
- Change online ID or Passcode

FEDERALLY INSURED BY NCUA

Please check with your wireless provider for web and data access charges.

Questions & Answers
- If you have any issues with our app, call us at 877.369.2828
- To become a member of Self-Help Federal Credit Union, go to www.self-helpfcu.org
Updated on
Feb 26, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.9
281 reviews
Allegra Mautner
September 9, 2020
I cannot use the app. Every time I try to open it, the app says it's unavailable.... I've uninstalled and reinstalled. I've called support and they told me to reset my password despite also telling me that they have no record of the attempted login. Obviously it's not a password issue or they would have that info.... I'm not going to reset my info, since that is clearly not the issue. I can login just fine on the website, which does show up in their system. APP IS BROKEN.
23 people found this review helpful
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Jeffrey Sears
September 30, 2024
Sort of okay, but the developers should be ashamed of themselves that it takes days to over a week for account activity notifications to come through. They know about it, and still haven't been able to fix it. I have credit card apps that let me know within 2 minutes that activity has taken place. It sure seems strange that a banking system would need days to over week to accomplish the same thing.
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Gary Stamper
October 17, 2020
Horrible app. I've been trying to get it to work for weeks, and every other review I've read here, I keep getting a message that the app is unavailable at this time... and this time... and this time... Customer service tries to help but nothing works. Plus, you can only get customer service during regular banking hours. It's Saturday and now I have to wait until Monday to be able to talk to someone
9 people found this review helpful
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Self-Help FCU
October 19, 2020
Oh no! We sincerely apologize for the troubles you've had with the app. I looked into your access and saw that you were disabled. Please try again and if you continue to have issues, please contact us at +17076743362. Thank you.

What’s new

NSMobile upgraded Vertifi RDC Library to Version 10.2
Improvement to ODP Redirect Prompt
Fix for rare iOS-specific issue affecting MFA for some users

App support

About the developer
Self Help Federal Credit Union
itsupport@self-helpfcu.org
2504 Tenaya Dr Modesto, CA 95354-3933 United States
+1 925-321-3005

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