Self-Help Federal Credit Union

Self-Help FCU

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About this app

Self-Help FCU Mobile Banking App is for members of Self-Help Federal Credit Union. Available to all members enrolled in Online Banking, this app is safe, secure and convenient. Check balances, view transaction history, transfer funds, pay loans, make deposits and locate branches and ATMs anytime, anywhere.

Features:

- Real-time transaction history for loans, checking and savings integrated in one location
- Transfers: account to account, scheduled, pending ACH and check withdrawal transfers available
- Online Services: E-Statements, bill pay, check order, member alerts, loan application and tax information
- Mobile Check Deposit: simply take photos of checks to deposit them.
- Pay a Person: send money to anyone via text or email
- Locations and ATMs: find branch locations, hours, contact info, directions and identify ATMs

Safe and Secure
- Self-Help Federal CU uses SSL (Secure Socket Layer) encryption to protect data communication across all mobile service provider platforms
- Change online ID or Passcode

FEDERALLY INSURED BY NCUA

Please check with your wireless provider for web and data access charges.

Questions & Answers
- If you have any issues with our app, call us at 877.369.2828
- To become a member of Self-Help Federal Credit Union, go to www.self-helpfcu.org

Ratings and reviews

I cannot use the app. Every time I try to open it, the app says it's unavailable.... I've uninstalled and reinstalled. I've called support and they told me to reset my password despite also telling me that they have no record of the attempted login. Obviously it's not a password issue or they would have that info.... I'm not going to reset my info, since that is clearly not the issue. I can login just fine on the website, which does show up in their system. APP IS BROKEN.

Sort of okay, but the developers should be ashamed of themselves that it takes days to over a week for account activity notifications to come through. They know about it, and still haven't been able to fix it. I have credit card apps that let me know within 2 minutes that activity has taken place. It sure seems strange that a banking system would need days to over week to accomplish the same thing.

Horrible app. I've been trying to get it to work for weeks, and every other review I've read here, I keep getting a message that the app is unavailable at this time... and this time... and this time... Customer service tries to help but nothing works. Plus, you can only get customer service during regular banking hours. It's Saturday and now I have to wait until Monday to be able to talk to someone

What’s new

NSMobile upgraded Vertifi RDC Library to Version 10.2
Improvement to ODP Redirect Prompt
Fix for rare iOS-specific issue affecting MFA for some users