Sendbox - Global Shipping

Sendbox Software Inc

About this app

The fulfillment platform for social commerce.

Sendbox is e-commerce fulfillment for merchants and customers who participate in e-commerce using channels like Instagram, Facebook and WhatsApp.


Seamlessly book local and international shipments

Connect with affordable and reliable courier partners in Nigeria for both local and international shipment.

Payment for shipments can be made using a debit or credit card or through a bank transfer.

Timely shipping notifications via email and other available communication channels

Realtime tracking system for both local and international shipments.

Securely pay and get paid for products and services

Customer Support

Need help? Our customer support team is available on Monday to Friday from 9am to 6pm via [e-mail]

Ratings and reviews

I've been using sendbox for over 3years and I can boldly say this is the best thing to happen to my business logistics because my products are small weight items so the price quote is very fair and sometimes my interstate deliveries to major cities get delivered the next day. The only issue I had was they couldn't pick up in my city(warri) but I found out yesterday that they do now!. But sendbox really needs to work better at resolving issues/delays on time, problem resolution is too slow

Sendbox service is generally good. Deliveries have been completed before estimated time of delivery. But I drop off at the hub to speed up things. The process of booking a shipment on the App can be challenging sometimes especially with respect to inputting address and calculating shipping cost. The API on my website sometimes have challenges of not calculating shipping too. But the customer service in this regard has been good.

So far so good they are trying. Have used them over the years for my European, American and local shipments. The only time I had an issue with them was when I sent some items to London. The consignment didn't get their on time, and eventually, the receiver got them badly damaged. On investigation, I found out that Sendbox used Aramex Courier to do the international beat. The consignee had to go Aramex Office in London to collect his pack. They could not even apologize to the consignee.