
Oladunjoye Olusoji
DON'T USE SENDBOX. If you use thier service in 2023, you will enjoy their service. They've been terrible since last year. This year, I tried them again, process a delivery to UK and waited for 10 days, still, their rider didn't come to pick up the product. I requested to cancel the delivery and get my money refund to the app, it's been another 10+ days and I still couldn't withdraw my money from their app after a lot of back and forth. My money is still stuck in their app.
1 person found this review helpful

Ajisafe Pat
They offered a good service until recently. I booked to send a package to the North. They offered two options and I went for the cheaper and more lengthy option. After payment was made they reached out to inform that the option I chose would not work for the location. They said they would look into it. For two weeks, I heard nothing from them only to go back to hear that the package was never sent and it is with them. Terrible for business.
9 people found this review helpful

Monioluwaj Adeyele
Sendbox service is generally good. Deliveries have been completed before estimated time of delivery. But I drop off at the hub to speed up things. The process of booking a shipment on the App can be challenging sometimes especially with respect to inputting address and calculating shipping cost. The API on my website sometimes have challenges of not calculating shipping too. But the customer service in this regard has been good.
18 people found this review helpful
Sendbox Software Inc
October 17, 2022
Hello Monioluwaje, thank you very much for your ratings and recommendations, we are glad you took the time to rate your experience with us and our services offered to you, we will continue to work on improving our pickup services while we continuing to fulfil all your logistics needs