
Lydia S.
Not a very useful app. Very barebones. It only provides order tracking and points tracking. The "order" function simply leads you to the browser for a quote, when you click "update details" it also leads you to a browser. And the "contact" function is a list of numbers to call. No in-app chat. No function to fill in and access the packing list and documents to download, or prohibited items list, or how to label your package, or an FAQ. You are better off using the website on your laptop.
1 person found this review helpful

Elena FL
The app is glitchy. I still have to log into my acct online. Photographing bags for free cover upgrade doesn't work - it won't let you upload existing photos, and taking pics with the in-app camera doesn't work either. Also, you'd think they would use the app to let you know when the courier is close to come for a the collection - like Uber or Amazon - that's not the case either. The service itseld is good - I have used SendMyBag in the past,, but the app is pretty useless
3 people found this review helpful

Bradley Streeter
Deceptive billing practices...they will add extra charges after the bags are delivered to pad their profits, but they wont take responsibility for my $70 extra costs caused by agents that dont pick up bags from apartment buildings. Dont use this service!
1 person found this review helpful