SendSeven is the mobile companion to your SendSeven workspace — the unified messaging platform built in Augsburg, Germany.
Seven channels. One inbox. One API.
Answer customers across WhatsApp, Email, Telegram, Messenger, Instagram, SMS and Live Chat from a single conversation list. No more jumping between apps. No more dropped threads.
WHAT YOU GET
· Unified inbox — every channel, every conversation, one queue. Filter by Mine, Needs reply, Unassigned or Closed.
· AI Copilot — drafts replies in context, translates into nine languages, and flags conversations that need a human.
· Smart handover — configure confidence thresholds, keywords and retry limits so bots escalate to your team at the right moment.
· Team dashboard — see what's assigned to you, what's over SLA, and your team's reply-time and CSAT at a glance.
· Contacts — a full address book across channels, with tags, segments, and VIP filters.
· Knowledge base — write, pin and search articles; let AI suggest new ones from recurring questions.
· Push, mentions and assignments — never miss a hand-off.
· Dark mode first, radius 4, Photon Lime accents. Built for fast reading, one-handed.
BUILT IN EUROPE
· Data residency in the EU. GDPR-first by design.
· Nine UI languages: English, German, French, Spanish, Portuguese, Italian, Turkish, Arabic, Polish.
· Delivered from Augsburg in 40 ms median.
WHO IT'S FOR
Developer teams, revenue operations and customer support leads at SMB and mid-market European companies who are tired of silos and of Silicon-Valley marketing copy.
REQUIREMENTS
· A SendSeven workspace. Sign up at sendseven.com.
· Android 9 or newer.