
William Bowers
I have to force close the app after every use and then log back in. Thos can be super annoying when I have to show several homes in a day. The support staff on the phone is not very helpful. They have no problem making you wait when you are in extreme weather and come back with an unlawful answer. I dread showings when the instructions say there is a sentrilock lockbox.
3 people found this review helpful

Brad Davis
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App works when it wants to, which isn't very often. To get it to start working again, I had to delete all cached memory, passwords, delete the app, restart the phone, put it in airplane mode for 5 minutes, then give internet access back, download the app, open it and was finally allowed to enter the login information. It's a long drawn out process. Putting this here, in hopes that it helps others, because IT support isn't terribly supportive.
27 people found this review helpful

Julieta Slattery
It works fairly well when it works but lately (last two weeks) it's been giving me the same message ("Offline properties") everytime I've tried to open lockboxes. When I call CS tells me to update, uninstall/install, restart. Or told it was it a problem w my phone connection. Done it all 4 or 5 times now. Still having problems. Frustrating.
19 people found this review helpful
Hi Julieta! Thanks for your feedback! Please send more information about the issue you are experiencing to SentrilockAppTeam@sentrilock.com so that we can troubleshoot further.