ServeMate Orders

ServeMate

About this app

📞 Take Every Order. Every Time.

ServeMate Orders is the companion app for takeaway and fast food shops using ServeMate’s AI-powered phone assistant. This app ensures you never miss another customer order – even during your busiest rush.

🔹 What It Does:
When a customer calls your shop, our AI assistant Sophie answers the phone instantly, takes their full order with all the right details, and sends it straight to this app – ready for your kitchen team.

🔹 Key Features:
• 🔔 Instant Order Alerts – Receive and view every order in real time
• 🧾 Detailed Order View – See full item breakdowns, customer name, number, and payment method
• 🖨️ Auto Print Receipts – Orders print automatically to your thermal printer
• ✅ Accept / Decline Controls – Confirm or cancel orders with a single tap
• 🧠 AI Filter – Orders are smart-filtered to block test or invalid calls
• 📊 Coming Soon: Full daily reports, SMS payments, integrations with POS & delivery platforms

🔹 Why It Matters:
📉 Missed calls = missed money. ServeMate solves this by ensuring every order is taken – 24/7 – with no staff needed. Our app gives your shop the tools to stay on top of orders without stress.

Built for Takeaways. Backed by AI. Loved by customers.

Join the UK’s smartest takeaways using ServeMate to boost revenue, simplify operations, and focus on what you do best – making great food.

For more info or support: www.servemate.co.uk

What’s new

Version 4 brings some HUGE new features!

Automatic Printing for new orders.

Orders ring every 5 seconds until printed.

Ticket design where you can customise your receipts.

New orders screen design, allowing you to view orders by date instead of all being displayed on one screen.