ServiceApp Express

Maidea d.o.o.

About this app

ServiceApp Express is an application for managing service and logistics processes. This tablet app is an extension of web app.

ServiceApp Express provides end-to-end process automation, removing the need to manually track each step of the process and reporting it further along the line. ServiceApp Express performs and keeps record of all the necessary steps.

With ServiceApp Express you can:
- open, assign, process and close a work order
- manage multiple warehouses (personal, location based, central etc.)
- track device and/or user history
- have web widget where your customers can order a service or track the work order status
- have detailed reporting features
- receive notifications, send messages
- call center module for tracking all customer communications and assigning additional tasks to other employees.

Tablet app is mainly used for services performed in the field and provides field crews with quick access to all the details of assigned work orders and gives them the option to close them with needed materials and work.

Also, when a new order is assigned to a user this app notifes the user of it.