ServiceBench Mobile®

ServiceBench

About this app

Your Network. Mobilized.

Power up your technicians. Armed with the ServiceBench Mobile® app, techs can quickly process onsite jobs with ease.

Full Features Technicians Need. When using the ServiceBench Mobile® app, your field technicians are empowered with all the required tools to do their job in the most efficient manner all while providing world class customer service.

No Internet? No problem. You can work all your jobs offline, too!

- Guided workflows ensure that tech collects necessary data and provides status updates
- Keep connected to the customer throughout the service experience with notifications, tech tracking and surveys*
- Generate customer invoice and process payment*
- View all jobs, daily schedule and route details
- Turn-by-turn driving directions supported within your favorite mapping app
- View all stored customer contact phone numbers with on-click calling capability
- Search and view service history*
- Attach and name pictures
- Touchless features such as eSignature to promote safety

Compatibility Requirements: Mobile app users must have existing log in credentials in the ServiceBench System and must be utilizing service jobs. For more information visit www.servicebench.com

*May not be available in all regions.

Ratings and reviews

the app has two major flows: 1) white screen when open the app; 2) logs out constantly and needs very strong internet to log back in, bro we work out in the boonies, where there is minimal to no cell reception, we need app that works off dial up speeds, and stays logged in, my phone is password protected so app is as secure as phone

I have been using this app for work for years and whatever you guys have done recently has made the app absolute garbage. Don't get me wrong is certainly had its flaws before but now all it does is freeze every couple of hours and doesn't update properly.

crashes constantly and won't keep you logged in. does not allow to upload photos still even though the option is there haven't been able to use it in 5 years. also doesn't allow you to reschedule from the app. back button takes you all the way to home screen instead of one back.