Service Fusion By EverPro

Service Fusion (FSM Technologies)

About this app

Trusted by 7,000+ service businesses in HVAC, plumbing, electrical, cleaning, and more, Service Fusion is a field service management software that keeps your office and field teams organized.

Empower Your Field Team With An Easy-to-Use Mobile App:

View job details, upload photos, notes, and capture signatures

Reduce eye strain and save battery life through Dark Mode

Create multiple estimates, view customer info, clock in/out with ease

See where the next job is and notify customers if you're on the way, on site, or done

Access mobile app training resources and in-app support while working in the field

Simplify Office Tasks With A Web-Based Field Service Software:

Schedule & dispatch jobs in seconds. Assign jobs, estimates, or tasks to technicians right from your dispatch board

Send professional looking estimates and invoices

Automatically apply deposits to the final invoice for faster, cleaner billing

Track technician time and job progress

View job history, inventory, and equipment details

QuickBooks integration

Offer various payment options, including debit cards, credit cards, and ACH

Ongoing support via phone, chat, or email

Why Service Fusion?

Unlimited users, no per-user fees

Customizable jobs, invoices, estimates, and templates that adapt to your process

Simple mobile app for field workers and easy to use field management software for the office

Guided onboarding and U.S.-based support

Perfect for HVAC, plumbing, electrical, cleaning, landscaping, garage door, appliance repair, locksmith, audio/video, and more

Complete more jobs in less time with Service Fusion’s streamlined scheduling, job management, and invoicing tools.

Ready to grow your business? Talk to our experts today!

Ratings and reviews

I am highly disappointed in this application. It seems like all they did was add. The AI function and made the functionality of the app for the user even more difficult. It takes twice as many steps to load notes. You can never see whether your videos are saved in the documents or any documents are saved. Until much later. I constantly have to go on the desktop to see if they've even taken, or if they've failed for the sake of adding AI to this application. i will use the old app as it s quicker

There is a bunch of stuff wrong with this new app. I have been a service fusion fan since we first signed on with them. This app is slow. Every time I open a new page, it is a new circle of death that I have to wait for. The fact that I cannot edit customer information or add emails from a work order is annoying. I am not a fan of this new app. There is a lot they have to fix. Even switching status is a loading problem.

I really hate this app.....It always freezes up. It is especially infuriating when you finish writing your notes and then go to upload it and the app just spins and spins. I will get stuck like that for over 30 minutes then suddenly time out and POOF your notes are magically gone. I have gotten in the habit of writing a few lines then saving it to prevent it from losing ALL OF MY JOB NOTES. It is so time consuming. Your app SUCKS!!! Complete and utter garbage.

What’s new

Fixed duplicate line items on jobs with many products or services
My Work search now respects Job/Estimate visibility limits
Discounts now appear correctly on the original estimate option
Flat Rate categories now able to show more than 20 items
Improved reliability when syncing notes created offline
Fixed duplicate cash and check payments
Fixed an issue preventing time logs from loading
Tap to Pay: clearer loading messages, improved Bluetooth/Location redirects, and better validation