ServiceMinder

acuere software llc

About this app

Be in-the-know, on-the-go!

serviceminder is the #1 platform for managing and operating home services brands.

Boost service agent’s efficiency and enhance client experience straight from a mobile device.

Acquire leads seamlessly with 24/7 scheduling, branded proposals, and targeted email campaigns.

Track leads with extensive reporting options and convert prospects by enhancing client experience through innovation.

Grow your franchise by making decisions based on data, at the brand or location level.

Automate and simplify your brand’s entire workflow on one award-winning, franchise-focused platform.

Ratings and reviews

I love that the support staff is very responsive. IF there is an issue it gets fixed fast. SM allows my office to schedule appointments based on proximity to another scheduled appointment cutting drive time and maximizing services rendered in any area. I can't think of a report needed that they don't provide in some way. I am able to customize and automate proposals, invoices and emails. Data import is super easy. The "Out of the Box" features make this the best CRM my company has ever used.

Whoever made it clearly doesn't know what Software Design is, the maps button never pins to the right location, the buttons for the address are too small to hit, and now, regardless of if the place has an image or not, it asks you to "review the media" which only shows images you took! Not even the ones that are there from previous appointments. The app just gets worse every update.

It's just easier to login via a web browser than to use the app. To name a few of the many issues: Features are limited, biometric login never works, the app constantly needs updated although nothing ever changes, and the overall functionality and ease of use aren't great.

What’s new

Bug fixes and performance enhancements