Branch Hub
1K+
Downloads
Everyone
info
About this app
The official Post Office® app for Postmasters, Branch Managers, supervisors, assistants and clerks in the UK, Branch Hub is the go-to place for quick and easy access to help you run your business.
Here are some highlights of the features you can access via the app:
Performance data
- Full control over which data staff can see across your branch or branches
- Get updates on how your branch or branches are performing on sales and operations, for example:
View weekly remuneration by product group
View weekly Mails sales by volume, value and penetration rate
View weekly customer sessions and transaction volumes
View sales and penetration by staff member
View monthly operational performance data
Ordering
- Create new stock and coin orders
- View and amend current stock and coin orders
- View planned orders
- Order PPE and signage equipment
Help and Support
- Find help from the hundreds of knowledge articles including training guides, tutorials and support material
- Raise IT support requests for any in-branch issues, such as problems with printing
- Track your IT support issues and ask for updates
- Live chat with support agents or use our virtual agent to get help
Messaging
- Receive operational branch messages and notifications
Others
- Send feedback or raise formal complaints
- See what's new on Branch Hub
In addition to all this the mobile app offers greater flexibility:
- Use on the go, anytime anywhere
- Simplified and intuitive navigation
- Get alerts for updates with push notifications
Here are some highlights of the features you can access via the app:
Performance data
- Full control over which data staff can see across your branch or branches
- Get updates on how your branch or branches are performing on sales and operations, for example:
View weekly remuneration by product group
View weekly Mails sales by volume, value and penetration rate
View weekly customer sessions and transaction volumes
View sales and penetration by staff member
View monthly operational performance data
Ordering
- Create new stock and coin orders
- View and amend current stock and coin orders
- View planned orders
- Order PPE and signage equipment
Help and Support
- Find help from the hundreds of knowledge articles including training guides, tutorials and support material
- Raise IT support requests for any in-branch issues, such as problems with printing
- Track your IT support issues and ask for updates
- Live chat with support agents or use our virtual agent to get help
Messaging
- Receive operational branch messages and notifications
Others
- Send feedback or raise formal complaints
- See what's new on Branch Hub
In addition to all this the mobile app offers greater flexibility:
- Use on the go, anytime anywhere
- Simplified and intuitive navigation
- Get alerts for updates with push notifications
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
What's new
In this release, we've updated some of the core navigation on Branch Hub to encompass newly released features on Branch Hub, as well addressing some bugs in ServiceNow's previous versions to bring the app experience and functionality in line with its Vancouver (v.16) release. This latest version also includes a number of other minor bug fixes and performance improvements, such as notification count and display.