2.21K reviews
Content rating
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About this app

Hindware Appliances Mobile App is for Hindware consumer appliances like

Water Purifier, Air Purifier, Air Coolers, Water Geysers & Kitchen Appliances.

Water Purifier & Air Purifier comes under the brand name of Moonbow and rest other appliances come with Hindware brand name.

This mobile app offers the services for both Smart (IoT based products) & non Smart products. Currently IoT feature is available with Water Purifier, Kitchen Chimney & Water Heater products. The main features of Hindware Appliances mobile app are

- Customer Registration

- Product Registration

- Controlling & Monitoring of Smart IoT based products from anywhere.

- Service Request Creation

- Information of all Product Ranges.

- New Product launches & offers.

- Documents Management

Customer Registration

New customers have to complete the one time registration process. They can also do the registration using Facebook & Google. After registration they can login with their mobile number using ‘One Time Password (OTP).

Existing hindware customers (those who have already used the Hindware services) can use their primary mobile number for login directly using ‘One Time Password (OTP)’.

Product Registration

Customer can register their new products with simple process by scanning the QR code present on the product.

If your product don’t have the QRcode then product registration could be done using model details.

Controlling & Monitoring of IoT based Products

Customers can control their IoT based home appliances product with their mobile phone from anywhere using Hindware Appliances App if product is connected with the internet. The controlling features will vary depending on the product category.

Service Request Creation

In case of any issue or problem with the product, customer can directly create a service request from the app for both IoT & Non IoT based products which are registered with the app.

If any service request is registered through call then it will also reflect on the app.

Information of all Product Ranges

Customers can explore all the product ranges available with Hindware Appliances.

New Product launches & Offers

Customers can receive the details for any new product launches & offers through the notifications of mobile app.

Documents Management

No worry of losing the invoice of the products to claim warranty. You can upload the invoice through the mobile app and it will keep it.

You can also download the product manuals directly from the mobile app.
Updated on
Oct 11, 2021

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
2.21K reviews
Suresh M
April 7, 2022
Service is really not upto the mark. Executive can't speak properly in English even selected the option for the same. App is not quite effective. Tried to register email but it always says " unable to update " message. They don't deliver the good service so be careful before buying the products. Even after sending multiple emails, follow up no one bothered to resolve the issue I have raised.
38 people found this review helpful
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Somany Home Innovation Limited
March 31, 2022
Dear Customer, we regret the inconvenience caused. Request you to share your concern with us in brief along with service/complaint number (if any) and contact details. It'll help us assist you better. Thank you.
Hari Durgaprasad
July 10, 2021
Useless and inefficient App. No one from Hindware worry for long long really long turnaround time for product issues, even they are under warrenty. App also doesn't work well. On/Off conditions of light shows reverse to start with and many more if we look in more deep. Update 10-07-21 : very very poor self clean/auto clean feature. Today service opened my eyes, that autocleaning does mean only blower clean inside but not mesh/baffle plates which are actually become greasy over a period of time.
74 people found this review helpful
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Somany Home Innovation Limited
July 14, 2021
Thank you for reaching out to us. We apologize for the inconvenience. Please share your contact details on “hindwareappliances@hindware.co.in” Our Representative will contact you shortly. Thank you
Abhilash HM
July 5, 2022
Extremely poor service. App doesn't work. Service is pathetic. I had raised an installation request which was not attended for 10 days. After calling customer care for two times a day, finally the ticket got assigned after 15 days. No one from service has called me till now but the App shows the Installation is in progress. Soon it will get closed also with the geyser still lying in the box. I chose a wrong brand. Please buy products with good service even if it's a little highly priced.
12 people found this review helpful
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What's new

UI fixes