Mapan Mobile is a digital service application from the Mapan Savings and Loan Cooperative, designed for customers to access account information and use various cooperative services more easily through mobile devices.
With Mapan Mobile, customers can obtain account information, apply for cooperative products via E-Form, make transfers between customers, and make payments for savings and loan products anytime and anywhere as long as they are connected to the internet.
The financial information displayed in the application is data available in the Mapan Savings and Loan Cooperative system. The availability and updates of this information can adjust the cooperative's operational processes and service systems.
MAPAN MOBILE FEATURES
1. Customer Account Information
Customers can view their cooperative account information through the Mapan Mobile application. The information displayed helps customers monitor the cooperative's products and services currently in use.
2. Cooperative Product Registration via E-Form
Customers can apply for cooperative product registration via the electronic form or E-Form available within the application.
The application data will be forwarded to the Mapan Savings and Loan Cooperative for processing and verification in accordance with applicable regulations. Completing the E-Form does not automatically guarantee that the application will be approved.
3. Transfers Between Customers
Mapan Mobile provides a fund transfer facility between accounts of Mapan Savings and Loans Cooperative customers.
Before completing a transaction, customers must ensure that the destination account information and transfer amount entered are correct.
4. Compulsory Savings Payments
Customers can make Compulsory Savings payments through the app and monitor payment information available in the cooperative's system.
5. SiCerdik Savings Payments
Mapan Mobile provides a convenient SiCerdik Savings payment facility via mobile devices.
6. Loan Payments
Customers can make loan payments or installments through the app according to the loan information recorded in the Mapan Savings and Loans Cooperative system.
ACCOUNT SECURITY AND CONFIDENTIALITY
Customers are responsible for maintaining the confidentiality of their account information, PIN, password, OTP code, and other security information.
Do not provide your PIN, password, OTP code, or account information to any third party, including those claiming to be from Mapan Savings and Loans Cooperative.
Ensure all transaction information is correct before confirming. Immediately contact Mapan Savings and Loans Cooperative's official customer service if you encounter any unknown activity or experience problems using the application.
TERMS OF SERVICE
Some Mapan Mobile features can only be used by registered customers who meet Mapan Savings and Loans Cooperative's verification requirements.
Feature availability, transaction limits, service fees, processing times, and product terms and conditions may be subject to applicable Mapan Savings and Loans Cooperative policies.
An internet connection is required to use the application. Network disruptions, system maintenance, or cooperative operational processes may temporarily affect service availability.
Mapan Mobile is here to provide Mapan Savings and Loans Cooperative customers with more practical, easy, and integrated access to cooperative services.
Mapan Mobile is a financial application for Members or Prospective Members