My OKC Utilities

OKLAHOMA CITY WATER UTILITIES TRUST

About this app

With My OKC Utilities, you now have a more convenient way to view bills, schedule payments, and manage your water and trash collection services. •Stress-free Bill Payment
Manage bills and pay them securely, with multiple payment options available. View your bill and track payment history. Add a guest account to assist family members.
• Receive Notices and Alerts
Sign up for text or email notifications about your bill, payments and account changes.
• Improve Water Use Efficiency
View your monthly water use and get notified of money-saving, water conservation tips.
  
Download My OKC Utilities, complete the registration, and activate your new profile from the link sent to your email.

Ratings and reviews

Can't login to site, can't login to mobile app. Only get a site under maintenance error. Had to create new account on the new platform to begin with which is odd those couldn't be migrated, took 16 hours to get confirmation email for said account. Fix it. Update 2 months later: Things started working, auto payment feature is nice so I don't have to remember to do anything. Awful launch, hopefully things continue to get cleaned up and stabilized.

Worst customer service (non existant). Last app was unusable. When they finally updated it kicked everyone off and locked many users out, especially an inconvenience to paperless bill and autopay customers. They did NOT notify me or any other users they need to re-register, just let them wake up with no water one day. Now in my situation of a duplicate payment, they say they will send a check within the next two weeks?! A check?! My advice: delete the app and just mail them a check.

Today was our first time using the app. It was very easy and convenient everything you need is at your finger tips. You beat the hassle of calling and being on hold until someone can help you and also no more of the operator or prompt misunderstanding what you say or it picking up any type of back ground noise. I really liked how easy it is to make a payment.