
Lucas Perez
Every time I try to deposit checks with the app it crashes and stops responding, I am so frustrated with this and clearly not the only one. The old app worked just fine. I have reinstalled it to no avail, spoken with tech support and not resolved the issue. It is time to get this fixed, go back to the old app or they will lose long time customers like myself. I'm so over it SFFCU!
9 people found this review helpful
San Francisco Fire Credit Union
December 15, 2022
We apologize for the issues you've experienced with our deposit check feature in the app. We have a new version available and would love to know if you are still still seeing similar issues with depositing a check on the latest version? Thank you for your time and patience.

Adam Sky
Great bank but app is a total failure. The app refuses to connect with the server at every attempt at login making it virtually useless. Not an isolated incident, this has been an issue for months, I can't believe that SF Fire hasn't rectified this issue. If I can't rely on a bank's mobile app, I can't rely on the bank. I'll be closing my SF Fire account and moving on to one of their competitors.
3 people found this review helpful

A Google user
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The old version of the app before this major switch over was way better. Ever since the new system rolled out, the app and the Credit Union have lost a huge amount of functionality. Also, now transaction names display incorrectly as random letters and numbers on the app. Used to love being a member of this credit union, not so much anymore :(
10 people found this review helpful
San Francisco Fire Credit Union
March 13, 2019
Hi Brian, we appreciate your feedback regarding our mobile banking app. The issue regarding the transaction narrations has been resolved. Apologies it took us so long to fix, and thank you for you patience during this time.