Shane's Rib Shack

4.6
960 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Welcome to the Shane’s Rib Shack App! With the NEW Shack Rewards Program, you will earn points with every purchase and redeem them for your Shack favorites.

Earn Points – Earn 10 points for every $1 you spend!

Order on the App: Automatically earn points.
Order in-store: Scan your App QR code at the register each time you order or Scan thebarcode at the bottom of your receipt after ordering.

Rewards - Redeem your points for rewards of your choice at any time. Save up your points or redeem them each time you unlock a new reward.

Exclusive Offers - Receive VIP deals and offers as a Shack Rewards member. Including a Free Sandwich on your Birthday!

Mobile Ordering - Order through the app and select your pick-up preference. Customize and save your Shack favorites and secure payment info for quick and easy ordering next time.

Send a Gift - Say “Thank You” or “Happy Birthday” with a digital Shane’s Rib Shack Gift Card to a friend, co-worker, or family! Cards are redeemable through the Shane’s app and in-store.

Find a Shack – Find a location near you, get directions, view store hours, and place an order.
Updated on
Feb 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Photos and videos
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
947 reviews
Mary Self
July 15, 2024
Food is top notch. Parts of app might as well be dropped since they don't function properly. Message inbox has messages for daily specials for last week/month, maybe last year can't delete the trash. Help/faq doesn't function either. Touched option didn't show another page & displayed page didn't change.
1 person found this review helpful
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Brandon Jackson (Bo)
October 9, 2020
My biggest gripe with this app is that your phone's back button doesn't just take you back one step if you're in the middle of an order or doing a customization. It takes you all the way back to the location selection. that should not be the case. It should take you back one step such as to the previous screen not the location selection which was probably three or four screens ago. Other than that the app is pretty nice.
43 people found this review helpful
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Shane's Rib Shack
October 14, 2020
Hi Brandon! To navigate back to the previous screen while placing an order, tap on the 'x' in the top right corner, it will take you back one screen. The arrow at the top left of the screen will take you back to the locations page. Please reach out to us at appsupport@shanesribshack.com if you have additional questions. We appreciate your loyalty!
Kelly Walker
April 22, 2022
There is no option for a la carte Texas toast or chicken tenders. When I go to the store to order I usually like to add on 1 or 2 chicken tenders...also I wish I could use a coupon and reward points together in the same order. Also on the lunch baskets and the kid's meals there is not an option for "no drink" and subtract the cost. Typically when I get an order for pick up I don't want drinks because it is too cumbersome to carry and I have drinks at home.
18 people found this review helpful
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Shane's Rib Shack
April 23, 2022
Hi Kelly, an “Extras” category is coming soon to the app! We do have some customization options for app-ordering as well and we would be happy to help. Please reach out to us at appsupport@shanesribshack.com so we can get some more details from you. Thank you!

What's new

This update includes performance improvements.