Worst hotel app. Surprised with how much we pay for being in a 5 star hotel, the app would be so crappy. Pixel XL. Constantly signed out. Takes forever to login, even when in Shangri-La wifi. Not larger screen adaptable. Definitely needs improving if you want people to use your app. Buttons don't scale at all... So half of the screen is where buttons are and the other half of the screen is where you have to touch to touch the buttons. Hope you improve it before my next stay
App is too laggy. Login issues. I would expect better from a 5 star hotel chain.
Used to work alright on my phone but the latest version cannot even log me in. Simply terrible.
Useless app as I could not sign in at all.
Outdated interface. Cumbersome navigation.
Simply the best hotel app.
- Revised known issue
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