
joy smith
l ordered a bra and tummy control item. They were to small.l have been trying to get information on how to return these items and chat services do not work! Nor does the email service work! nor does the phone number for contact us! lt is very disturbing and disappointing to remember how easy and readily l was able to order and now how extremely difficult it is to return. Therefore I would not be able to suggest this company to anyone ! l did not expect this type of service!
4 people found this review helpful
Shapellx Us Inc
June 13, 2025
Hi Joy,
I sincerely apologize for the inconvenience. To help resolve this quickly, please email your order number and product details to info@shapellx.com, and I’ll handle your request personally.
Your feedback is important, and I’ll ensure a smooth resolution. Thank you for your patience.

sunshine Anderson
best shape wear, at the top of there game for me. I have had the most amazing experience with these people 💓 they are great and customer service and support is outstanding. the quality of there products is unmatched for me. it hard to fine good shape wear and no one else has it. there is it for me. makes me feel a amazing and I use my for working out and it with stands the job, let me tell you okay. it works. it has my number 1 votes 🗳 will have a grateful customer here for good with me.

Pronta Anderson
My first experience was really good. This second time around is poor. I place my order April 27th. It is now May 13th and I am just now hearing from someone because I Google a number to call their customer service. The number that's posted on their site is not in service. It's hard to get in contact with them. I do like their products,however, I don't like not being able to get in contact with a merchant when I'm in need of help. Things are still not resolved. Will not order again. smh
6 people found this review helpful
Shapellx Us Inc
June 13, 2025
Hi Pronta, I sincerely apologize for the delayed response and the frustration this has caused.
To help resolve this promptly, please email your order details to info@shapellx.com. I will personally oversee your case and ensure it's handled immediately.
We truly value your support and feedback, and I'm committed to making this right for you.