
Louis Burke
Could be a good service. Unfortunately it's unbelievably unreliable and buggy. Batteries not engaging. Bikes showing up in ridiculous places on the in app map. Bikes everywhere in certain area but totally unusable. I wanted to use the bikes on the day of the launch of the new app and what a disaster. Firstly I had no idea the app needed to be updated to use the bikes until I contacted support. THEN the login token for TFA sign in didn't work! So when I leave my house it's a lottery!
2 people found this review helpful
MOBY Bikes
November 4, 2025
Feedback noted, we had some issues during the tranistion from the legacy app to new, bikes showing as available but not there etc. Our street ops steam were not working over Halloween weekend due to public safety concerns so batteries got too low. Most issues are now resolved and we hope you'll try the new app again soon. Apologies

Natallia Bonadia
The app's concept is pretty cool, but the execution is terrible. Plus, there's a €5 fee that you can never use or get a refund for. When you try to unlock a bike, even if it fails and you don't pedal even a meter, they'll charge you, and you'll have to go through the refund process, not to mention missing your appointment time. Of the seven bikes I've rented, I've had issues with at least three.
6 people found this review helpful

Marcelo Vinicius
new update is very bad.... changes are not well explained bring the old version back! new package system is a rip off much more expensive than before 5 euros cycling or 15 in taxi ... next time I'll get the taxi
4 people found this review helpful
MOBY Bikes
November 4, 2025
To get the best value, choose the 20-Minute Discount Package (€2.50) - select it before your start a ride. Or choose a 30 min Pass (€3.99) or 60 minute Pass. We also have Weekly and Monthly Subscriptions in the app. They include minutes and no unlock fees, giving a lower cost per ride than PAYG.