3.8
342 reviews
50K+
Downloads
Content rating
Everyone
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About this app

You have the option to use a biometric login to get instant access to your My Shelter account, request roadside assistance and more:

• Manage your account
• See policy details, coverages and important documents
• View payment history, upcoming payments or even schedule a payment
• Access your ID cards (view, save, share and more!)
• Your agent’s contact information
Updated on
Jan 26, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted
3.8
342 reviews
A Google user
March 18, 2019
I have discovered that this AP is NOT COMPATIBLE with the NOTE 9. Most likely that means this ap AP is not compatible with most or all new devices beyond the 7 series or 8 rendering this AP completely worthless. Please update. I am very glad I discovered this before driving up on one of those check stops and would have most likely received a ticket. I promise if that would happen, my business would immediately have gone to one of the many other choices that are out there.
18 people found this review helpful
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Rick A
August 1, 2022
Update: I've increased my rating since the biometric login feature works now on Android 11. Needs update for Android 11. App doesn't remember your login info and biometric doesn't work anymore. Worked okay on old Android 8 phone. Logs you out after awhile. I even disabled the remove app permissions after 2 hours and it still didn't work. Also doesn't save to google. When logged in it works pretty good but not very useful in an emergency situation if you need to keep logging in.
11 people found this review helpful
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Shelter Mutual Insurance Company
January 28, 2022
Thank you for reaching out. We have identified the issue you're experiencing with specific Android versions (11 & 12). We are actively addressing this & will have a fix implemented with our next release. Keep an eye out for our release & let us know if you experience any other issues at shelterandroiddeveloper@gmail.com.
Steven Garrison
March 31, 2021
This app worked until recently after a phone update. Same as other users, could not access cards or policies, etc. Very frustrating. Uninstalled app and then re-installed. Now it seems to be working. Try this to see if it helps your situation.
1 person found this review helpful
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Shelter Mutual Insurance Company
July 23, 2021
Thank you for sharing this with us. This is great feedback and we used it to help build the new and improved Shelter app. It’s available now and we hope you’ll download it and give it a try.

What's new

Fixed the state dropdown list when paying with a credit card.

Made updates to prepare for a new payment system we're implementing on Feb. 19th