Shiny GT360 is the complete WhatsApp Business management platform. Chat with customers, run campaigns, automate responses, and manage your teamβall in one app.
MANAGE CUSTOMER CONVERSATIONS
Team inbox with real-time chat and smart search
Multi-agent support with automatic assignment
Rich media: text, images, documents, videos
Customer history, tags, and notes
Conversation filters and priority marking
LAUNCH BROADCASTS & CAMPAIGNS
Template-based WhatsApp campaigns
Click-to-WhatsApp campaign links
Broadcast messages to contacts
Delivery tracking and campaign analytics
Message scheduling and optimization
TEAM COLLABORATION & SECURITY
Real-time team chat with internal notes
WebRTC-powered calling features
Role-based permissions (Admin, Manager, Agent)
Full audit logs for compliance
Secure infrastructure with encryption
SMART AUTOMATION
AI-assisted bot responses
Workflow automation for customer journeys
Auto-routing based on rules
Smart escalation to agents
Template management and versioning
ANALYTICS & REPORTING
Real-time dashboard with key metrics
Response times, delivery rates, engagement
Team performance insights
Custom reports and exports
Historical data tracking
BUILT FOR SCALE
Handle thousands of conversations
Support unlimited team members
Enterprise-grade security
Compliance and data protection
WhatsApp Business API integrated
USE CASES
E-commerce order tracking
Customer support and helpdesk
Sales and lead qualification
Marketing and promotions
Healthcare and appointments
Logistics and delivery updates
Multi-location business management
DATA & PRIVACY
We take your data seriously. Shiny GT360 never sells customer information. All conversations are encrypted, backed up securely, and protected with industry-standard security controls. Your team's access is restricted by role-based permissions with full audit logging.
Ready to transform how your business communicates on WhatsApp? Download Shiny GT360 today.