MyDTDC: Book | Send | Track

DTDC Express Ltd

About this app

MyDTDC App & Web is an offering from the house of DTDC - India's Leading Express Service Provider. It provides the most convenient way to send shipments across the world. MyDTDC offers benefits like scheduling a door step pickup, drop off and industry first Zero Contact Delivery with OTP. You can experience the convenience of checking shipment rates and delivery timeline, track shipments & locate and share DTDC touch-points.

MyDTDC covers everything without you stepping out to send the shipment. Be it International or Domestic, the DTDC network serves you with the most convenient way to send your shipments anywhere in the world.

Install the MyDTDC app to avail the following features:
• Ship consignments to 12,000+ pin codes across India
• Track status of all outgoing and incoming consignments
• Create shipment label and schedule pickup at your doorstep
• Pickup service available in160+ cities across India
• Check serviceable pin coodes, shipment rates and delivery timelines
• Drop off pre-booked consignments
• View booking History, Cancellation & Refund
• Locate and share DTDC touchpoints
• Pay online via different modes available including UPI
• View account - Profile & Saved Addresses
• Save pickup & delivery addresses for faster checkouts
• Avail exciting offers

Ratings and reviews

Very poor service. My parcel is not delivered even after waiting for 10 days. Tracking shows in transit since 10 days. They are not giving any clarification regarding what is the real issue for the delay. Contacting customer care everyday they just tell they are escalating the issue but nothing is happening. No response to call or mail. Worst experience.

This has been the most disappointing courier experience I’ve ever had. My parcel was marked as ‘out for delivery’ for five consecutive days, yet it never arrived. When I tried contacting customer support, I was met with automated replies and no human assistance. After two weeks, the package finally showed up damaged and poorly handled. The lack of accountability, transparency, and basic professionalism makes this service completely unreliable. I would strongly advise against trusting them.

Very dissatisfied with the delivery service provided, as this has been one of the worst delivery experiences I have ever encountered. The delivery team refused to deliver my order to my address and instead asked me to pick it up myself, which is completely unacceptable. I received a message stating that my order was “out for delivery,” but when I contacted the delivery person, they clearly refused to deliver it to my location, which is highly unprofessional and misleading.

What’s new

Thank you for choosing the MyDTDC Mobile app.

This release includes:
• Minor bug fixes & improvements