MyDTDC: Book | Send | Track

3.1
11.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

MyDTDC App & Web is an offering from the house of DTDC - India's Leading Express Service Provider. It provides the most convenient way to send shipments across the world. MyDTDC offers benefits like scheduling a door step pickup, drop off and industry first Zero Contact Delivery with OTP. You can experience the convenience of checking shipment rates and delivery timeline, track shipments & locate and share DTDC touch-points.

MyDTDC covers everything without you stepping out to send the shipment. Be it International or Domestic, the DTDC network serves you with the most convenient way to send your shipments anywhere in the world.

Install the MyDTDC app to avail the following features:
• Ship consignments to 12,000+ pin codes across India
• Track status of all outgoing and incoming consignments
• Create shipment label and schedule pickup at your doorstep
• Pickup service available in160+ cities across India
• Check serviceable pin coodes, shipment rates and delivery timelines
• Drop off pre-booked consignments
• View booking History, Cancellation & Refund
• Locate and share DTDC touchpoints
• Pay online via different modes available including UPI
• View account - Profile & Saved Addresses
• Save pickup & delivery addresses for faster checkouts
• Avail exciting offers
Updated on
Feb 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
11.8K reviews
Sprabs
March 21, 2026
skip the app, go to a physical store instead app looks neat with lots of options but any bookings made are never picked up and cannot be modified for upgrade or physical pickup. for a simple cargo pickup i ended up canceling 2 orders because pickup person never came. this is frustrating because dtdc does good job of delivery. dtdc needs to track delivery time from pickup order time. else a 2 day delivery is meaningless if pickup person takes two days to pick up
Did you find this helpful?
DTDC Express Ltd
March 23, 2026
Hi, we are sorry that you faced an issue. Could you please share your contact details with us on https://crm.dtdc.com/crm-web/crmCompTicketWebsite so that we can get in touch with you and resolve the issue.
Diya Kote
March 10, 2026
Booked a 1-day express delivery which was quite expensive, and now I can’t even locate my parcel. Customer service was not helpful and calls were not answered. Very disappointing service and poor tracking. Not what you expect when paying extra for express shipping.
2 people found this review helpful
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DTDC Express Ltd
March 11, 2026
Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at https://crm.dtdc.com/crm-web/crmCompTicketWebsite and we promise to get this resolved quickly.
GYAN PRAKASH SINGH
February 16, 2026
Very bad logistics company! My parcel has not been delivered for more than 6 days. I contacted customer care multiple times, but there has been no proper response. They are asking to download unverified apk file and update the details. There is no response to my queries or emails, and the tracking information is useless and not updated. wasting of giving 1 star also. Based on this experience, I would definitely not recommend their services.
7 people found this review helpful
Did you find this helpful?
DTDC Express Ltd
February 17, 2026
Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at https://crm.dtdc.com/crm-web/crmCompTicketWebsite and we promise to get this resolved quickly.

What’s new

Thank you for choosing the MyDTDC Mobile app.

This release includes:
• Minor bug fixes & improvements