Web Source Package Tracker

Web Source

About this app

Existing Web Source customers can view the current status of their packages and invoices.

Ratings and reviews

The app does not allow you to modify or delete pre-alert info. So if you made an error in the prealert, you would likely need to create a new pre-alert. Also, on the web page, tracking is available for all the major shippers in the USA, including Amazon, yet the app has no tracking for Amazon. It will not auto-recognize an Amazon tracking number. If these issues could be addressed, it would be at least 4*. 2026: not much changes except esthetics. I'm not finding the air request link on package??

Works great for all aspects of delivery. I would prefer if there was some notification at least 24hrs in advance for delivery, as the decision for delivery seems to be made 4hrs before it happens.

Description options need expanding. No categories are available for many items I've ordered in the past (skincare items, beauty products, perfume, light fixtures, shelves etc.). What's the point of the app if I often end up having to use the website instead? It allows you to enter descriptions not found in-app. I also still ocassionally get told no prealert can be found/to upload an invoice, when the prealert is clearly visible in the Prealerts section.

What’s new

We've improved the app navigation to better align with our website, making it easier to find what you need. Enjoy a more seamless experience across all platforms.