Web Source Package Tracker

Web Source

About this app

Existing Web Source customers can view the current status of their packages and invoices.

Ratings and reviews

The app does not allow you to modify or delete pre-alert info. So if you made an error in the prealert, you would likely need to create a new pre-alert. NO CHANGE to this in latest update. furthermore the latest update removed the "air request" option which I find is very DISAPPOINTING This feature was useful when there's a large crowd at warehouse during peak time. latest design is a little better but still doesn't address some issues.

Description options need expanding. No categories are available for many items I've ordered in the past (skincare items, beauty products, perfume, light fixtures, shelves etc.). What's the point of the app if I often end up having to use the website instead? It allows you to enter descriptions not found in-app. I also still ocassionally get told no prealert can be found/to upload an invoice, when the prealert is clearly visible in the Prealerts section.

Works great for all aspects of delivery. I would prefer if there was some notification at least 24hrs in advance for delivery, as the decision for delivery seems to be made 4hrs before it happens.

What’s new

We've improved the app navigation to better align with our website, making it easier to find what you need. Enjoy a more seamless experience across all platforms.