
Andy Clitus (AnduC816)
Not worth the hassle for me.. The app is buggy, buttons out of view.. repeatedly sending mobile verification codes... Reserve won't validate my credit card, which is valid for almost every other store app.. loading cash for rewards doesn't work for the same reason. The last draw was being 'banned' while trying to access my account through the website (Error 1015). They can keep the $10 promo funds. There's much better options out there for kicks.

Bryan Williams
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Made a purchase 3 weeks ago, over $200. AFTER submitting my order, Snipes notified that the sneaker was out of stock & I would receive a refund in 3-5 business days. I deem that unacceptable. Also the refund took a lot longer than 3-5. Tried another purchase 5 days ago. I opted for store pickup and even selected the store. AFTER I submit my order, the order changed to delivery. Today (5 days later), the order is still "processing." Im cancelling this order and this app. Unsafe spending
5 people found this review helpful
Snipes USA
December 3, 2025
We're sorry this has been your experience with us. Allow us to reach out to you to rectify this issue, please contact us directly with this experience and your contact information using this link: https://snipesusa.my.site.com/helpcenter/s/contactsupport so we can address this issue!

Matthew Young
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8-17-25 update: more than a year later, I still can't login through the app. It keeps telling me that my password is incorrect. If I go to the website, my password works. I've even copied it in from the website and pasted it into the app to make sure I'm not typing it incorrectly. It still tells me my password is incorrect. Login credentials don't work in the app. I can log into the website from a computer but the app tells me that my password is invalid. Frustrating!
7 people found this review helpful
Snipes USA
August 18, 2025
Could you please reach out to customer service so we can assist you with this issue?