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The Shure hardware is great, but this app is absolutely frustrating when used with multiple sets of hardware. Simple commands that should be right on the launch screen (like tones, responses, etc,) aren't, and trying to find them is impossible for the alternate pair. The help section is anything but. Fire the entire product management division and start over.
Definitely potential with this app. When using my Shure in-ears it sounds amazing, providing the app is actually working. Every time I select from the artist tab, the app crashes. VERY frustrating. However, a workaround is by selecting what I want to listen to in the "recently added" tab. Also, the parametric EQ should have a wider range of frequency faders (10). The interface and sound quality are exceptional, so with some bug fixes, I could see it the best music player in the App Store.
6 people found this review helpful
January 6, 2020
Thanks for the feedback, and we're sorry to hear that you're experiencing some bugs. We will pass your feedback on to our development team. If you would like any help troubleshooting, you can reach out by emailing email@example.com.
Works really well and great control over earphone functionality. For example you can choose the actions that each button on the earphone does. You can make them work as play/pause, turn environment mode on/off. You can define if that should happen with a single tap or a double tap or even triple, etc. Really nice! And I like the feature that automatically turns on environment mode when I pause music. I'm very surprised to see such high quality software from a non software company!
4 people found this review helpful
February 4, 2022
Thank you for your review - we appreciate the feedback and are happy to hear that you are enjoying our app!