Qlyro Mobile

ShuttlePro

About this app

Shuttle Pro brings your business's customer conversations, team chat and CRM
insights to your phone, so you can respond, collaborate and stay on top of
service wherever you are.

CRM INBOX
• All customer conversations in one place — WhatsApp, Facebook Messenger,
Instagram, web chat and email
• Reply, add internal notes, attach photos and files, and send templates
• Tabs for Pending, Active, Resolved and Closed, plus filters by channel,
label, assignee, date and close reason
• Assign conversations to teammates, add labels, mark as solved or closed
• Hand a conversation to ShuttleBot (AI agent) or take it back at any time
• Push notifications for new messages and assignments

QLYRO TEAM CHAT
• Direct messages, group chats and channels with your workspace
• Threads, reactions, mentions, voice notes, images and files
• Typing indicators and read state in real time

DASHBOARD
• Conversations, interactions, outreach and automation runs at a glance
• Response and resolution times, channel breakdown, agent performance,
close reasons and trends
• Compare any date range with the previous period

CRM SETTINGS
• Review automation rules, escalation rules, chatbots and ShuttleBot agents
and switch them on or off
• Conversation settings for your workspace

WORKS WITH YOUR WORKSPACE
• Multiple workspaces, role-based permissions, light and dark themes
• Offline cache so recent conversations open instantly

Shuttle Pro is for teams using the Shuttle Pro platform. Sign in with your
existing Shuttle Pro account — a workspace invitation from your administrator
is required.