Resident App

2.7
509 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Resident App makes it easy to submit service requests, report concerns, pay rent, receive package notifications and connect with your community team.

Capture an Issue with Just a Tap
With Resident App you can create a new service request and capture the details to get the issue resolved in just seconds. Have a clogged sink? Just tap and send it directly to the community team.

Stay in the Loop
From start to finish, you'll be kept up-to-date on the issues you report and on events in your community. Need to connect to share more? Quickly reach a community team member working to resolve your issue.

Rate Your Experience
With each service request you'll have the opportunity to share feedback with your community's management. See an opportunity for service to improve or want to send thanks for a job well done? Tap to rate your experience and share it directly with your community manager.

Note: Resident App is a companion app to the award winning SightPlan™ Resident Service solution. Not sure if you live in a SightPlan enabled community? Contact your Property Manager to learn more.
Updated on
Oct 27, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos, App activity and 2 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
499 reviews
Dave Jerrard
November 13, 2023
Useless. Will not let me reset my password or even set up an account. Using my email that's on file will let me in, but I have to go through the whole signing process every time. When I get the email for resetting the password, I hit the accept button and it takes me to a blank page. If I give it my mobile number, it sends a code, and when I enter the code it just gives an error. There's a water leak in my apartment that I can't report on. Great app.
1 person found this review helpful
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Myeshia Mccarty
November 27, 2023
This app is totally ridiculous. I have been trying to pay my rent through this app and it always ask me to registry my account. I have done this everyday and still nothing has happened. I am totally frustrated with this app.
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Jonathan Vargas
November 15, 2023
This app sucks! It does not allow residents to add a Google review except from their own app.
1 person found this review helpful
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What's new

- Improved overall stability and performance

We release updates frequently, and we’re always looking for ways to make your experience even better. If you run into issues or have any feedback, please reach us at help@residentservice.com. We’re happy to help!