Resident App
2.7star
559 reviews
100K+
Downloads
Everyone
info
About this app
Resident App makes it easy to submit service requests, report concerns, pay rent, receive package notifications and connect with your community team.
Capture an Issue with Just a Tap
With Resident App you can create a new service request and capture the details to get the issue resolved in just seconds. Have a clogged sink? Just tap and send it directly to the community team.
Stay in the Loop
From start to finish, you'll be kept up-to-date on the issues you report and on events in your community. Need to connect to share more? Quickly reach a community team member working to resolve your issue.
Rate Your Experience
With each service request you'll have the opportunity to share feedback with your community's management. See an opportunity for service to improve or want to send thanks for a job well done? Tap to rate your experience and share it directly with your community manager.
Note: Resident App is a companion app to the award winning SightPlan™ Resident Service solution. Not sure if you live in a SightPlan enabled community? Contact your Property Manager to learn more.
Capture an Issue with Just a Tap
With Resident App you can create a new service request and capture the details to get the issue resolved in just seconds. Have a clogged sink? Just tap and send it directly to the community team.
Stay in the Loop
From start to finish, you'll be kept up-to-date on the issues you report and on events in your community. Need to connect to share more? Quickly reach a community team member working to resolve your issue.
Rate Your Experience
With each service request you'll have the opportunity to share feedback with your community's management. See an opportunity for service to improve or want to send thanks for a job well done? Tap to rate your experience and share it directly with your community manager.
Note: Resident App is a companion app to the award winning SightPlan™ Resident Service solution. Not sure if you live in a SightPlan enabled community? Contact your Property Manager to learn more.
Updated on
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Ratings and reviews
2.7
549 reviews
Dave Jerrard
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November 13, 2023
Useless. Will not let me reset my password or even set up an account. Using my email that's on file will let me in, but I have to go through the whole signing process every time. When I get the email for resetting the password, I hit the accept button and it takes me to a blank page. If I give it my mobile number, it sends a code, and when I enter the code it just gives an error. There's a water leak in my apartment that I can't report on. Great app.
16 people found this review helpful
Debbie Davis
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February 1, 2023
This is absolutely the worst app ever! I have installed it and uninstalled it several times and I still can't login. I have been sent several codes to my phone and get an error message EVERY SINGLE TIME!!! I put in my email address, twice, thinking maybe that code will work; I haven't even received a code. I need to put in a service request and can't do it because this app won't let me. Absolutely the worst app ever!!! I truly hope Avalon gets rid of it, because this is nonsense.