
Dave Jerrard
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Useless. Will not let me reset my password or even set up an account. Using my email that's on file will let me in, but I have to go through the whole signing process every time. When I get the email for resetting the password, I hit the accept button and it takes me to a blank page. If I give it my mobile number, it sends a code, and when I enter the code it just gives an error. There's a water leak in my apartment that I can't report on. Great app.
32 people found this review helpful

Janice Bates
This app was fine until my complex changed their name. Now it won't let me associate with my complex's new name, has me associated with the old non-existent one, and won't accept my password. I can login via my phone's web browser, but yeah the app doesn't work and I've uninstalled and reinstalled several times. Clearly other people have similar issues so this needs to be fixed.
44 people found this review helpful

DMRM
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There should be an option to attach pictures instead of only real time photos, for situations when you are away from home. Edit: The company responds to my message, recommends that I contact them for support, I reach out, only to wait just to find out that my problem does not have a solution, when I already know there is not an option on the app to upload photos, only take them in real-time.
52 people found this review helpful
Hi, there! Thank you for taking the time to leave feedback. 🎉 We love hearing from residents, and we're so glad your experience has been positive! If you have a moment, please reach out to us at help@residentservice.com or call us directly at (407) 459-7866 and we will explain how to attach your photo. We are always pleased to help!