Silvertrac Software

Silvertrac

About this app

Silvertrac offers a simple, yet powerful security guard mobile app designed to streamline security enforcement operations, increase employee accountability & improve customer relationships. We offer robust features including customizable guard tours, real-time incident reporting, advanced parking management, employee time clocks, pass down notes, post orders, live GPS tracking and more.

This mobile app is built for officers in the field to report guard tour information such as security incidents, maintenance, and parking issues back to supervisors in real-time for immediate response. All info is submitted to the central issue monitor through our secure cloud-based system, allowing quick relaying of information from patrol companies to their clients.

Managers and supervisors are granted administrative access to the issue monitor for full visibility into their operation. They can track officer movement, view detailed daily activity reports, and gauge employee performance to account for all officer activity.

Monthly subscription required for access. Please contact our Sales team for more information at [phone] ext. 3 or visit https://www.silvertracsoftware.com

For technical support, please visit our help center https://help.silvertracsoftware.com or email us at [e-mail]

Ratings and reviews

New update is terrible. It takes way too many clicks to turn off the flash while taking a picture. The font has been cranked up to 11, making everything really big. I work in a area where it takes me a minute for my GPS to register. With the new update, it won't even let me log in without GPS. And it severely downgrades the resolution on the picture that is taken. Sometimes you have to take 2 or 3 pictures just to get a decent photo.

The app needs improvements!!! Pictures that are taken come out terrible with the latest update! Not enough room to put the vehicle model name. The app should leave a timestamp each time you arrive and leave a location. You should be able to go back and edit a note before it's been completely submitted. Pictures taken should have a GPS stamp so the location of the picture can be retrieved.

Would love it if the reports had support for more characters like "/" and other alternatives that could help me simplify a report. Please add support for "#, @, $, %, +, <, >, &, =." etc for use in the "Add note" section. This is a pipe dream but uploading of files would go a long way in improving reports. Providing photos with circles highlighting specific areas or added text make things a lot more clear for everyone.

What's new

Various Bugfixes
Minor UI Improvements
Removed READ_PHONE_NUMBERS permission