Silvertrac Software

Silvertrac

About this app

Silvertrac offers a simple, yet powerful security guard mobile app designed to streamline security enforcement operations, increase employee accountability & improve customer relationships. We offer robust features including customizable guard tours, real-time incident reporting, advanced parking management, employee time clocks, pass down notes, post orders, live GPS tracking and more.

This mobile app is built for officers in the field to report guard tour information such as security incidents, maintenance, and parking issues back to supervisors in real-time for immediate response. All info is submitted to the central issue monitor through our secure cloud-based system, allowing quick relaying of information from patrol companies to their clients.

Managers and supervisors are granted administrative access to the issue monitor for full visibility into their operation. They can track officer movement, view detailed daily activity reports, and gauge employee performance to account for all officer activity.

Monthly subscription required for access. Please contact our Sales team for more information at [phone] ext. 3 or visit https://www.silvertracsoftware.com

For technical support, please visit our help center https://help.silvertracsoftware.com or email us at [e-mail]

Ratings and reviews

The app needs improvements!!! Pictures that are taken come out terrible with the latest update! Not enough room to put the vehicle model name. The app should leave a timestamp each time you arrive and leave a location. You should be able to go back and edit a note before it's been completely submitted. Pictures taken should have a GPS stamp so the location of the picture can be retrieved.

The concept is great, and some of the features are well thought out. But for android, I am having lots of buggy issues. Most important at the moment is the camera for documenting a security issue. I can take a photo, but it will not add the photo to the report. The screen goes dark, and when I press the "back" button on the phone, it will take me to the security issue page with no photo attached.

Every single time I open this application, it automatically sets all of my volume sliders to maximum. Very inconvenient

What’s new

Bug fixes and improvements.