
Art Nubis
I just made an account, it keep saying my password and pinwas wrong. and suddenly i cannot login because a bad internet connection. What is wrong with this app?😑
2 people found this review helpful
Bank Sinarmas
December 9, 2024
Hi Art Nubis, Sorry for the inconvenience. For further assistance regarding the problems you are experiencing, please chat to our Virtual Assistant "Prissa" on WA 08822 1500 153 or contact Bank Sinarmas Care on 1500153 so we can follow up. Thank You.

A Google user
App often giving problems far too many times, its SKN mobile transfer is prone to error, forcing users to claim outgoing transfer too often; users incurred fees, bank customer service is not knowledgable enough, and there's no compensation/solution given... too often problematic especially accessed closer by end of the month, and there's seem no improvement of fixing the system from month-to-month. if you don't have to have this app, better not use it.. this app sucks
10 people found this review helpful
Bank Sinarmas
October 30, 2019
Hi Donny Hartono, Sorry for the inconvenience. Don't worry, we can help resolve your problem, but we need more complete information for us to verify and cannot continue. Please contact Bank Sinarmas Care at 1500153 or 021-50188888. You will be immediately accepted by our officers. thanks.

numero uno
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awesome, easy to access and it is very useful for me. I did update our simobi plus , I think there's bug in historical transaction , i couldn't see updated my historical transaction when clicked "🔔" at upper right corner. Please do check , it showed old transaction past 2-3 weeks . Pls fix if possible. I know how to check Transactions that u mentioned,. But the "bell" notification is more details , like today is 28th April, the last notif is 5th apr transactions.
5 people found this review helpful
Hi Numero Uno, Sorry for the inconvenience. For further assistance regarding the problems you are experiencing, please chat to our Virtual Assistant "Prissa" on WA 08822 1500 153 or contact Bank Sinarmas Care on 1500153 so we can follow up. Thank You.