Simply C2 - Service Platform

Anwesha Customer Relations Marketing Private Ltd

About this app

Simply C2 offers service providers and customers a single, secure platform to manage their post sales service needs.
Simply C2 allows product companies to manage post-sales service events securely one to one with their customers.
Uniquely customers and service providers login to the same app but their mutual service transactions dealings are kept private to them. No others are given access to the data.
Service providers can enable Simply C2 for their customers and get:
- service tickets pushed directly to their Simply C2 CRM back-end
- Auto-acknowledgement sent through the app and notifications
- Ability to send itemized quotes for repair
Service providers and their customers can chat- in any language and receive responses back in the same language. Customers can share images and even approve repair estimates.
Simply C2 CRM is a lot more than a ticketing software. Your agents can use the mobile app to perform field visits, send quotes, and close tickets with full details on what the defect was and what repairs were performed.